Breakfast Server-Aimbridge Hospitality

Grand Rapids, MI
November 13, 2024
Part Time
Apply Now
Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

Rate this Job

Job Title: Breakfast Server

Company: Aimbridge Hospitality

Location: Grand Rapids, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a Breakfast Server in Grand Rapids, MI, is generally considered below the competitive market rate for entry-level food service positions in the area, especially given the rising cost of living and increasing minimum wage trends across the state. As of 2023, average hourly wages for similar roles in the region typically range from $15 to $20, depending on factors such as experience, establishment type, and tips. While the base pay aligns with some lower-wage establishments, it may be less appealing in a market where many employers are offering more competitive wages along with benefits. Therefore, this rate may challenge recruitment and retention efforts for such positions.

Job description:

The Complimentary AM Attendant plays a vital role in delivering exceptional service to guests within the hotel’s complimentary breakfast area. This individual is expected to uphold the highest standards of hospitality while being well-informed about hotel-brand expectations, guest preferences, and the distinctive features of both the hotel and the surrounding local area.

WAGE: $15/HOUR; WEEKENDS REQUIRED; WEEKDAY SHIFT 6 AM TO 11 AM; WEEKEND SHIFT 7 AM – 11:30 AM

Qualifications:

  • Exceptional attention to detail, speed, and accuracy in performing job functions.
  • High School diploma or equivalent; prior experience in a hotel or a related field is preferred.
  • Flexibility to work a varied schedule, which may include evenings, nights, weekends, and holidays.
  • Must meet the legal age requirements to serve alcoholic beverages and successfully complete a responsible serving course (e.g., TIPs) as mandated by the property.
  • Ability to obtain and present a Food Handlers card as required by city/county/state regulations.
  • Proficiency in evaluating and selecting among alternative courses of action quickly and effectively.
  • Capacity to manage stressful situations with a calm and professional demeanor.
  • Strong understanding of hotel products and guest services.
  • Positive attitude and eagerness to serve others, demonstrated by a willingness to learn new tasks, support team members, and engage positively with guests and colleagues.
  • Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Skill in producing high-quality beverages, including specialty coffee, tea drinks, and cocktails as needed.
  • Competence in performing basic numerical operations and handling simple written instructions or correspondence.
  • Ability to effectively communicate with internal and external customers and staff, often requiring high levels of patience, tact, and diplomacy.

Responsibilities:

  • Engage all guests and team members in a friendly, attentive, and service-oriented manner.
  • Adhere to regular attendance as per Aimbridge Hospitality standards, with schedules varying to meet hotel needs.
  • Maintain high personal grooming and appearance standards, including proper uniform and name tag usage while on duty.
  • Consistently comply with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Provide food and beverage services to guests with warmth, friendliness, and professionalism; identify opportunities to enhance the guest experience.
  • Welcome and seat guests promptly at appropriate tables.
  • Ensure cleanliness and presentation of menus.
  • Clear, clean, and reset tables and other areas as per guest requests or management directions.
  • Keep bar food and service areas organized, clean, and well-stocked, completing all side work as required each shift.
  • Accommodate special guest requests or suggest suitable alternatives.
  • Communicate with various departments regarding VIP guests and any special needs or requests.
  • Support all aspects of food and beverage service, including dishwashing, restocking, and general cleaning tasks.
  • Answer phones according to established standards.
  • Exhibit comprehensive knowledge of room service order standards.
  • Maintain thorough knowledge of menus and current specials across all relevant departments.
  • Perform cashiering duties, including closing checks and completing end-of-shift paperwork.
  • Execute opening and closing procedures and side work in accordance with station assignments.
  • Provide accurate information regarding hotel amenities, brand standards, local attractions, and activities.
  • Undertake additional duties or attend meetings as requested by management.

Job Posting Date: Wed, 13 Nov 2024 05:15:30 GMT

Apply now!

Related Jobs