Systems Engineer-Corewell Health

Job Description

Job Title: Systems Engineer

Company: Corewell Health

Location: Southfield, MI

Pay:

AI Pay Analysis: To evaluate the competitiveness of the hourly rate for a “Systems Engineer” in Southfield, MI, it’s important to consider the typical salary ranges for this position in the region. As of 2023, the average hourly wage for Systems Engineers in the Detroit metropolitan area generally falls between $30 to $55 per hour, depending on factors such as experience, education, and specific technical skills. If the offered rate falls within or exceeds this range, it can be considered competitive; otherwise, it may be lower than industry standards. Additionally, comparing employee benefits, company culture, and job stability can also provide insight into the overall attractiveness of the compensation package. Thus, understanding the specific hourly rate in the context of these factors is crucial for an accurate assessment.

Job description:

We are seeking a highly skilled Systems Engineer to manage and support our Avaya and Cisco infrastructure, ensuring the reliability and efficiency of our telecommunications systems. This position entails configuring, maintaining, and troubleshooting both Avaya and Cisco platforms to meet our organization’s communication needs. The ideal candidate will possess a robust technical background in Avaya and Cisco platforms and demonstrate a commitment to optimizing our telecom infrastructure for enhanced performance and security.

Essential Functions

• Operate independently with minimal supervision to develop both critical and non-critical systems as part of the Corewell Health technology infrastructure, while adhering to customer specifications and budgets.
• Conduct technical risk assessments of system readiness for operational turnover. Stay informed on emerging technologies, industry standards, and system trends that align with customer needs and core Digital Services (DS) architectural standards.
• Engage in project planning and execution related to system architecture, design, integration, testing, and implementation. Analyze system requirements and constraints to engineer innovative technical solutions that fulfill business needs across several dimensions. Design implementable and supportable solutions within current organizational structures or define new structures as necessary. As a project team member, manage assigned tasks, schedules, change control, and project status reporting. Coordinate with team members to ensure successful delivery of all technical project aspects.
• Contribute to operational support for assigned systems, including creating detailed support documentation and facilitating knowledge transfer among team members.
• Take responsibility for resolving implementation and support issues, collaborating with support teams to troubleshoot and address escalated incidents and problems, in accordance with established DS procedures for problem and situation management. Partake in the generation of relevant technical and support documentation.
• Maintain a comprehensive understanding of end-user devices and their integration with various equipment, as well as core networking concepts such as TCP/IP, WINS, DNS, and DHCP. Possess familiarity with Windows Server and Desktop platforms, Enterprise Directories, storage subsystems, and relational databases.

Qualifications
Required

• Associate’s Degree or equivalent experience.
• A minimum of two years of full-time experience in systems engineering (including design, implementation, and support of system and infrastructure services), with a comprehensive understanding of the systems development lifecycle (requirements gathering, design, development, testing, implementation, support, and service level measurement).
• Proven expertise with Avaya and Cisco telecom platforms.
• Knowledge of PBX, VoIP, SIP, and relevant network protocols.
• Strong problem-solving and troubleshooting capabilities.
• Flexibility to participate in an on-call rotation outside of regular business hours, approximately once every 12 weeks.

Preferred

• Bachelor’s Degree or equivalent experience.

At Corewell Health, your contributions will be vital in delivering personalized healthcare to our patients, members, and communities. We are dedicated to fostering your professional growth and well-being. Our exceptional teams are comprised of collaborators, leaders, and innovators who share a commitment to our mission: to enhance health, instill humanity, and inspire hope. Join us at a nationally recognized health system with a bold vision for continuous advancement and excellence.

We offer a comprehensive benefits package designed to meet your financial, health, and work/life balance objectives, including an on-demand pay program, discounts on services that matter to you, optional identity theft protection, and traditional and Roth retirement options with contributions and matching savings.

Corewell Health is proud to promote a safe, inclusive workplace environment for all team members, patients, and visitors. We uphold a drug-free workplace policy and require adherence to vaccination requirements as applicable. We are committed to supporting individuals who require reasonable accommodations throughout the application process and in fulfilling job responsibilities related to disabilities, pregnancy, or sincerely held religious beliefs.

Corewell Health provides equal employment opportunities to all qualified individuals, irrespective of race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

Our interconnected and collaborative culture encourages team members to express their authentic selves, which is vital to our organizational health. As a health system, we advocate for equity within our patient care, community interactions, and among one another. Through initiatives that foster cultural intelligence and inclusion resource groups, we are committed to advancing our diversity, equity, and inclusion values in all efforts. We invite those who share our commitment to join our team.

For assistance with the application process, please contact us at 616.486.7447.

Job Posting Date: Tue, 12 Nov 2024 23:48:32 GMT

Apply now!