Server Assistant-Charlestown Hotels

Midland, MI
November 13, 2024
Part Time
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Job Description

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Job Title: Server Assistant

Company: Charlestown Hotels

Location: Midland, MI

Pay:

AI Pay Analysis: To effectively analyze the hourly rate for a “Server Assistant” role in Midland, MI, it’s essential to consider local cost of living, prevailing wage rates in the hospitality industry, and the specific responsibilities of the position. Generally, server assistants in similar locations typically earn between $10 to $15 per hour, with variations based on experience, tips, and the type of establishment (e.g., casual dining vs. fine dining). If the offered rate falls within or slightly above this range, it would be considered competitive and align well with industry standards; however, if it is significantly lower, it may deter potential candidates or lead to high turnover. Ultimately, comparing the offered rate to local wage trends and job market demand will provide clearer insights into its competitiveness.

Job description:

Responsible for setting and clearing dining tables and stocking service stations within the hotel, while consistently striving to deliver exceptional guest service and financial profitability. Your role encompasses the following key responsibilities, which must be executed to the highest standards:

Essential hospitality practices, including initiating conversation, maintaining eye contact, and engaging in polite dialogue when time permits, must be observed at all times.

Key Responsibilities:

  • Ensure the cleanliness and sanitation of the dining area, including all tables and chairs.
  • Restock the dining room and side stations with tableware, flatware, utensils, condiments, and linens.
  • Maintain an adequate supply of items in side stations during operating hours.
  • Prepare all beverages required for service, including coffee, iced tea, and hot water.
  • Greet guests upon their arrival and seating.
  • Reset tables with fresh linens and arrange settings according to the meal period.
  • Collect food from the kitchen and distribute it to side stations.
  • Assist servers in providing service to guests.
  • Pour water and refill coffee and tea cups as needed.
  • During peak times, support servers by serving food and beverages to guests.
  • Perform opening duties for the outlet, including setting tables and arranging chairs.
  • Clean and stock side stations while ensuring that supplies are replenished.
  • Empty and clean food preparation carts as required.
  • Maintain and clean the coffee urn and bread warmer.
  • Return soiled linens to the laundry facility.
  • Collect clean linens and deliver them to the restaurant, room service, or banquet room.
  • Exhibit flexibility and adaptability to accommodate changing clientele and environments.
  • Fulfill additional responsibilities as assigned by supervisors, managers, or department directors.
  • Conduct all duties in a professional and ethical manner.
  • Maintain a consistent and regular attendance record.

Knowledge, Skills, and Abilities:

Applicants should possess the following knowledge, skills, and abilities, and be prepared to demonstrate their capability to perform essential functions of the role, with or without reasonable accommodation:

  • A solid understanding of established sanitation standards.
  • Proficiency in reading, writing, speaking, and understanding the English language to effectively communicate with guests and team members.
  • The ability to grasp, lift, carry, or otherwise move goods weighing up to 20 lbs. consistently.
  • Capability to stand and work continuously in confined spaces.
  • Ability to perform duties under extreme temperature conditions.
  • Competence in basic mathematical operations including addition, subtraction, multiplication, and division.
  • Proficient in reading and composing correspondence.
  • Ability to present information effectively and respond to inquiries from managers, clients, and customers.
  • Strong problem-solving skills, particularly in situations with limited standardization.
  • Ability to interpret various types of written, oral, scheduled, or recipe-based instructions.

In the hospitality industry, operations run seven days a week, twenty-four hours a day. Maintaining a hospitable service atmosphere is essential at all times.

Job Posting Date: Wed, 13 Nov 2024 03:06:22 GMT

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