Housekeeping Assistant Supervisor-Aimbridge Hospitality

Holland, MI
November 13, 2024
Full Time
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Job Description

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Job Title: Housekeeping Assistant Supervisor

Company: Aimbridge Hospitality

Location: Holland, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Housekeeping Assistant Supervisor” in Holland, MI, it’s essential to compare it with industry standards and local economic conditions. As of late 2023, the typical hourly wage for similar supervisory roles in housekeeping ranges from approximately $15 to $25, depending on experience, employer type, and specific responsibilities. Given that Holland, MI tends to have a cost of living that is lower than the national average, rates around $18 to $22 per hour are generally considered competitive in this region. If the offered rate falls within or above this range, it would likely be attractive to candidates, while below this range may make it less competitive. Overall, to fully determine competitiveness, the specific hourly rate in question would need to be provided for a more precise analysis.

Job description:

The Housekeeping Assistant Supervisor plays a vital role in assisting the administration and coordination of housekeeping operations within designated sections. This position is tasked with inspecting guest rooms to ensure they meet cleanliness standards and providing support to Room Attendants as necessary, including offering essential training. In the absence of the Housekeeping Supervisor, the Assistant Supervisor will assume all responsibilities associated with that role.

Qualifications:

  • A minimum of 1 to 2 years of progressive experience in a hotel or related field is required.
  • A high school diploma or equivalent is required; coursework in a related field is advantageous.
  • Previous supervisory experience is preferred.

Job Responsibilities:

  • Engage with guests and associates in a friendly and service-oriented manner.
  • Maintain regular attendance in accordance with Aimbridge Hospitality standards, which may vary based on hotel needs.
  • Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag while on duty.
  • Ensure compliance with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Conduct daily inspections of staff performance within assigned sections to ensure adherence to standards and productivity levels.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and notify the Front Office of their availability.
  • Oversee the organized closing of floors at the end of the day, ensuring Room Attendants’ carts are clean and replenished with linens only.
  • Ensure accurate and timely completion of daily assignment records, which should be submitted to the Housekeeping Office promptly.
  • Maintain key control systems effectively.
  • Assist in supervising all staff in Laundry and Housekeeping, holding them accountable for their performance.
  • Manage lost and found items in accordance with established standards.
  • Familiarize oneself with all Aimbridge Hospitality policies and House Rules.
  • Ensure that all associates are consistently attentive, friendly, helpful, and courteous to guests, managers, and fellow associates.
  • Maintain an overall appearance of cleanliness and orderliness in the staff area.
  • Carry an active pager/radio to ensure continuous communication with the Front Office and/or Engineering throughout the shift.
  • Oversee daily duty assignments, ensuring each Room Attendant and House Attendant is assigned a specific workload.
  • Monitor the cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
  • Report daily on the status of all out-of-order rooms managed by the Housekeeping Department to the Guest Services Manager.
  • Initiate work orders for repairs and maintenance as needed, following through until completion.
  • Assist in the proper training of Room Attendants to enhance their effectiveness.
  • Motivate, coach, and counsel staff as necessary.
  • Collect all keys and assignment sheets at the end of each shift.
  • Attend meetings as required by management.
  • Ensure completion of routine maintenance and cleaning projects on a biannual basis.
  • Monitor all VIPs, special guests, and their requests.
  • Perform any other duties as assigned by management.

Job Posting Date: Wed, 13 Nov 2024 04:04:01 GMT

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