Dining Operations Manager-Healthcare Services Group

Job Description

Job Title: Dining Operations Manager

Company: Healthcare Services Group

Location: Southfield, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for a Dining Operations Manager in Southfield, MI, typically, this role’s compensation can vary based on experience, the size of the establishment, and specific responsibilities. Generally, as of late 2023, hourly rates for such positions in that region range between $20 and $35 per hour, with average salaries leaning towards the mid-$25 range. To determine if the offered rate is competitive, it should be compared against industry benchmarks and local job postings. If the rate falls within or above this range, it would align well with industry standards; however, if it is significantly below, it may be considered less competitive, potentially affecting talent acquisition and retention.

Job description:

Overview:

Who We Are
Healthcare Services Group (HCSG) is a well-established partner specializing in managing housekeeping, laundry, dining, and nutritional services within the healthcare sector. For over 45 years, we have been proud to offer essential services to countless healthcare communities nationwide. Our commitment to fair treatment of our customers and employees, along with our relentless pursuit of excellence, has earned us recognition in the industry. We foster an environment of ongoing training and development for team members at all levels.

Our Company Purpose & Values
Our purpose is to Foster Fulfillment in Communities. Our core values—Integrity, Collaboration, Empowerment, Passion, and Perseverance (Grit)—influence our decisions and actions, both within and beyond the workplace.

Who You Are
You are a driven and ambitious individual with a personal commitment to serving others and making a positive impact in your community. You thrive in collaborative environments and are willing to go above and beyond to ensure tasks are completed effectively. Your passion lies in delivering exceptional experiences for both customers and residents every day.

What We Offer
HCSG provides a comprehensive range of benefits aimed at supporting the health and well-being of our associates and their families. Our goal is to enhance the overall quality of life for our associates and their loved ones.

• Benefits – Free Telemedicine and Prescription Discount Program, alongside a variety of medical, dental, vision, and supplementary health plans (availability based on state).
• Training – We prioritize the growth and education of our associates. Our internal promotion policy facilitates a rewarding career path within HCSG.
• Employee Assistance Programs – Free access to health, financial, and family services to support our associates’ welfare and mental and physical health.
• Employee Recognition Programs – We celebrate employees who exemplify our Company Purpose and are dedicated to #GoingBeyond for our Clients, Residents, and Employee Communities.
• Going Beyond Assistance Fund – A 501(c)(3) nonprofit designed to provide charitable relief to HCSG employees and their dependents during emergencies and disasters.
• Paid Holidays and Vacation for eligible employees.
• Early Access to Earnings – Employees can access a portion of their earnings before payday through PNC EarnedIt.
• Employee Stock Purchase Plan – Offers investment opportunities to eligible employees after two years of service.
• Nationwide Opportunities – Transfer options available across the country, beneficial for active military personnel and their families.

Keeping You Safe

• The health and safety of our employees and the communities we serve is our foremost priority.
• Personal Protective Equipment – All employees are provided with and required to wear appropriate PPE for their roles.
• COVID-19 Vaccination – Compliance with applicable state, local, and customer policies regarding vaccination is mandatory.

Why HCSG
At HCSG, you’ll experience a fulfilling, collaborative, and committed environment tailored to help you thrive in serving our communities. We provide engaging opportunities at every stage of one’s career and are dedicated to fostering growth and leadership to ensure your success.

Position Summary

• Department Manager – Oversees the food service program at a designated site, providing leadership, support, and guidance to ensure food quality standards, inventory control, food safety, and customer service expectations align with facility menus and compliance with federal, state, and local regulations. This role is vital in delivering quality dining services consistently.
• Reporting – Responsible for maintaining accurate records of income, expenditures, food supplies, personnel, and equipment in a report format for HCSG and facility management.
• Training – Ensures comprehensive staff training and quality control in accordance with HCSG standards, which includes conducting regular inspections of the kitchen and being prepared to assist in various dietary positions as needed.
• Communication – Effectively conveys directives from client managers, building occupants, and administrators to HCSG staff.
• Safety – Adheres to safety protocols including the use of protective gear and safe handling of materials, promptly reporting equipment and cleaning product needs to supervisors.
• Punctuality – Maintains consistent attendance, punctuality, and timely completion of assigned responsibilities.
• Customer Experience – Represents HCSG positively through courteous and cooperative interactions with supervisors, colleagues, and client staff.
• Resident Experience – Engages in positive and respectful interactions with residents, staff, and visitors.

Qualifications

• Exhibit a positive attitude with the ability to follow oral and written instructions and perform routine tasks efficiently.
• Utilize leadership skills effectively to fulfill responsibilities independently and safely.
• Preferred qualifications include an associate’s degree or higher in food service management or hospitality, with coursework in restaurant management from an accredited institution.
• Specialized training in foodservice management and nutrition is required, alongside proof of completion of the CFP Food Protection Manager (FPM) course within the first 14 days of employment.
• Participation in or certification as a Certified Dietary Manager (CDM) is required as per state law.
• Must obtain the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days.
• Two years of experience in quantity food production/service and personnel supervision is preferred.
• Basic computer skills for maintaining records and completing reports, including web-based reporting.
• Completion of an approved sanitation and safety course may be required.
• Must be punctual and reliable for scheduled shifts.
• Compliance with COVID-19 vaccination policies is mandatory.
• Ability to lift/carry up to 50 pounds, push/pull up to 50 pounds, and perform physical tasks as required.
• Must be able to work in proximity to food and cleaning products.
• Residency within the service area is required.

HCSG is proud to be an equal opportunity employer, committed to inclusivity and equality for all employees and applicants, irrespective of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected characteristics. We adhere to all applicable state, local, and federal non-discrimination laws in every location where we operate.

Our commitment to fostering a vibrant company culture encourages all employees to be their authentic selves while serving our resident and client communities. We believe everyone should work in an environment that is safe, respectful, and equitable, where all viewpoints and ideas are welcomed and valued.

Job Posting Date: Thu, 14 Nov 2024 06:31:22 GMT

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