Food Operations Manager-Healthcare Services Group

Job Description

Job Title: Food Operations Manager

Company: Healthcare Services Group

Location: Southfield, MI

Pay:

AI Pay Analysis: To determine if the hourly rate for a Food Operations Manager in Southfield, MI is competitive, we need to consider several factors, including local cost of living, industry standards, and the specifics of the role. As of October 2023, the average hourly rate for a Food Operations Manager typically ranges from $25 to $45 nationally, with variations based on experience, company size, and specific responsibilities. In Southfield, MI, which has a relatively moderate cost of living, a competitive rate would likely be closer to the mid to upper range of that national average. If the offered rate falls within or above this range, it would indicate a competitive compensation package. Additionally, benefits, work-life balance, and career advancement opportunities should also be factored into the overall evaluation of the role’s attractiveness.

Job description:

Healthcare Services Group (HCSG) is a seasoned partner in managing housekeeping, laundry, dining, and nutritional services within the healthcare sector. With over 45 years of experience, we are dedicated to providing essential services to thousands of healthcare communities nationwide. HCSG is recognized for our commitment to fairness towards customers and employees alike, continuously pursuing excellence through a dynamic focus on training and professional development for our team members at every level.

Our Purpose and Values
Our purpose is to foster fulfillment in communities, while our core values—Integrity, Collaboration, Empowerment, Passion, and Perseverance (Grit)—guide our decisions and actions both in and out of the workplace.

Ideal Candidate Profile
We are looking for individuals who are driven and ambitious, with a strong personal commitment to serve others and a desire to make a positive impact in their communities. You thrive in collaborative environments, are willing to go the extra mile to accomplish tasks, and are passionate about providing exceptional experiences for both customers and residents every day.

Benefits Overview
HCSG offers an extensive range of benefits designed to support the health and well-being of our associates and their families, all aimed at enhancing overall quality of life. Our benefit offerings include:

• Health Benefits: Complimentary Telemedicine and Prescription Discount Program, alongside a comprehensive range of medical, dental, vision, and supplemental health plans (availability based on state).
• Training and Development: We prioritize the education and advancement of our associates. Our promotion-from-within approach offers robust career growth opportunities within HCSG.
• Employee Assistance Programs: Free access to health, financial, and family services for employees and their families, designed to support overall well-being and mental health.
• Employee Recognition: We celebrate employees who exemplify our Company Purpose and are dedicated to exceeding expectations for our clients, residents, and fellow employees.
• Going Beyond Assistance Fund: A 501(c)(3) nonprofit organization established by HCSG to provide emergency, hardship, and disaster assistance to employees and their families.
• Paid Time Off: Paid holidays and vacation opportunities for eligible employees.
• Flexible Pay Access: Early access to earned wages through PNC EarnedIt, eliminating wait times for payday.
• Employee Stock Purchase Plan: Investment options available to eligible employees after two years of service.
• Nationwide Opportunities: Transfer options are available nationwide, making it an excellent fit for active military personnel and their families.

Safety Commitment
The health and safety of our employees and the resident communities we serve are our top priorities. We provide the necessary Personal Protective Equipment (PPE) for all roles and require compliance with all state, local, and client-specific COVID-19 vaccination policies.

Position Summary

• Department Manager: Responsible for managing the food service program at a designated site, providing leadership and support to uphold food quality standards, inventory management, food safety guidelines, and customer service expectations. This entails adhering to established facility menus and compliance with applicable federal, state, and local regulations to ensure high-quality dining services.
• Reporting: Maintain records related to income, expenditures, food supplies, personnel, and equipment in a report format for HCSG and facility management.
• Training: Oversee training, quality control, and staff development to ensure compliance with HCSG standards. This includes regular kitchen tours to assess work quality using Quality Control Indicators (QCIs) and the ability to perform duties across dietary aide, cook, and dishwasher roles to assist during staff shortages.
• Communication: Relay directives from client managers and administrators to HCSG staff effectively.
• Safety and Hygiene: Utilize protective gear, adhere to cleaning safety protocols, report equipment needs or malfunctions promptly, and maintain a clean and sanitary environment following infection control policies.
• Attendance: Maintain consistent attendance, punctuality, and timely completion of assigned duties.
• Customer and Resident Experience: Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, clients, residents, and facility guests.

Qualifications

• A positive attitude with the ability to follow both oral and written instructions, performing routine tasks effectively.
• Capacity to achieve responsibilities independently post-training, with a strong commitment to safety.
• Preferably possess an associate’s degree or higher in food service management or hospitality, with coursework in food service or restaurant management from an accredited institution.
• Specialized training in foodservice management and nutrition, with proof of completion or commitment to finish an approved Food Protection Manager (FPM) course within 14 days of hire.
• Engaged in the Certified Dietary Manager (CDM) process, or certification as mandated by local and state laws.
• Required to obtain eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within 60 days of employment.
• Ideally two years of experience in quantity food production/service, dining/nutrition, and personnel supervision.
• Basic computer skills for maintaining records and completing relevant reports, including web-based reporting.
• May need to complete an approved sanitation and safety course.
• Reliability in attendance and punctuality is essential.
• Adherence to COVID-19 vaccination policies as mandated.
• Physical capability to lift and carry up to 50 pounds, push/pull weights of similar capacity, and stand, sit, bend, and walk for extended periods.
• Willingness to work around food and cleaning products.
• Resident of the service area is preferred.

HCSG is proud to be an equal opportunity employer, ensuring equitable opportunities for all employees and applicants, regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnic background, pregnancy status, gender identity, sexual orientation, marital status, political beliefs, veteran status, or other legally protected characteristics. We are committed to fostering a vibrant company culture that empowers employees to bring their authentic selves to their roles in service of our resident and client communities, and to creating a workplace where safety, respect, and dignity are upheld for all individuals.

Job Posting Date: Thu, 14 Nov 2024 06:57:55 GMT

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