Night Auditor & Hotel Operations-Marriott

Job Description

Job Title: Night Auditor & Hotel Operations

Company: Marriott

Location: Romulus, MI

Pay:

AI Pay Analysis: To determine the competitiveness of the hourly rate for a “Night Auditor & Hotel Operations” role in Romulus, MI, it is essential to compare it with the industry standards in the hospitality sector, particularly for similar positions in that region. Night Auditors typically earn between $12 and $20 per hour, depending on experience and specific duties. Factors such as the hotel’s size, brand, and the overall job market in Romulus also influence wage competitiveness. If the offered hourly rate falls within or above this range, it can be considered competitive; however, if it is significantly lower, it might not attract quality candidates. Overall, examining local job listings and compensation reports will provide a clearer picture of how the offered rate aligns with industry standards in that area.

Job description:
POSITION SUMMARY
The successful candidate will be responsible for completing end-of-day activities, which include posting charges to accounts, conducting the night audit backup, and rolling over the date. This role involves processing various payment types such as room charges, cash, checks, debit, and credit. The individual will manage adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges, as well as print contingency lists to maintain a record of all guests for emergency preparedness.

The candidate will also sell accommodations to guests without reservations based on availability and operate the telephone switchboard station, processing requests for wake-up calls while informing guests of any messages. Additional responsibilities include completing the Room Rate Variance Report, processing guest check-ins, assigning rooms, and activating or reissuing room keys using an electronic key machine.

Furthermore, the individual will count and secure the bank at the end of their shift, balance receipts according to Accounting specifications, and ensure work areas are set up, stocked, and maintained. The candidate should inspect the cleanliness and presentation of all materials prior to use. Reporting accidents, injuries, and unsafe working conditions to management is crucial, alongside adhering to company policies and procedures.

The successful candidate will ensure a clean and professional appearance and maintain confidentiality of proprietary information while protecting company assets. Welcoming and acknowledging all guests per company standards, anticipating and addressing guests’ service needs, assisting individuals with disabilities, and expressing genuine appreciation are essential duties. Clear and professional communication, including appropriate telephone etiquette, is required. The individual will foster positive working relationships, support team efforts to achieve common goals, and comply with quality assurance expectations and standards.

Physical requirements include the ability to move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance, as well as reaching overhead and below the knees, which involves bending, twisting, pulling, and stooping. The candidate must be capable of standing, sitting, or walking for extended periods or throughout an entire shift. Additional reasonable duties may be assigned by supervisors.

PREFERRED QUALIFICATIONS
Education: A high school diploma or G.E.D. equivalent is required.
Related Work Experience: Less than one year of related work experience is preferred.
Supervisory Experience: No supervisory experience is necessary.
License or Certification: None required.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and fostering an inclusive, people-first culture. We uphold non-discrimination on any protected basis, such as disability and veteran status, as well as any other basis covered under applicable law.

About the Team: At Courtyard, we are dedicated to better serving the needs of travelers across the globe. Our mission has led us to create hotels specifically designed for business travelers, and today, the Courtyard experience empowers guests, regardless of the purpose of their trip. We seek driven individuals who are passionate about delivering an exceptional guest experience, enjoy being part of a small yet ambitious team, and are eager to learn and improve continuously while having fun.

By joining Courtyard, you become part of a distinguished portfolio of brands within Marriott International. Experience the opportunity to perform at your best, begin a purposeful journey, be part of an extraordinary global team, and strive to become the best version of yourself.

Job Posting Date: Thu, 14 Nov 2024 05:35:52 GMT

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