Office Operations Assistant – Family Practice / Belsay Rd-Henry Ford Health System

Job Description

Job Title: Office Operations Assistant – Family Practice / Belsay Rd

Company: Henry Ford Health System

Location: Burton, MI

Pay:

AI Pay Analysis: To properly analyze the competitive nature of the hourly rate for the “Office Operations Assistant – Family Practice / Belsay Rd” role in Burton, MI, it would be necessary to have the specific hourly rate provided. Generally, for such positions, which typically involve administrative support, the hourly wage can range from around $15 to $25, depending on the level of experience, specific duties, and local cost of living. In Burton, MI, if the rate falls within this range, it can be considered competitive; if it is above, it may be viewed as attractive, while below may indicate a need for revision to align with industry standards. For a precise assessment, providing the exact hourly rate would allow for a more tailored evaluation.

Job description:

GENERAL SUMMARY

• Provide exceptional customer service by offering administrative and clerical support to patients and clients within a medical environment.
• Welcome patients and visitors, manage check-in and check-out processes, and collect necessary documentation. Verify and accurately enter demographic information.
• Obtain and confirm insurance authorizations/pre-certifications. Process medical record release requests and effectively schedule and confirm patient appointments.
• Accurately enter, review, and submit charges for patient services and procedures on a daily basis. Collect co-payments and reconcile all daily reports and deposits to ensure accuracy.
• Offer general office and clerical support to the designated area.

Position Overview: Front Desk / Primarily Referrals
Location: 1096 Belsay Rd, Burton, Michigan
Schedule: Monday, Tuesday, and Thursday – 8:00 AM to 5:30 PM; Wednesday – 8:00 AM to 12:00 PM; Friday – 8:00 AM to 4:00 PM
Preferred Qualifications: Familiarity with primary care provider and specialist referrals, appointment scheduling, and the process of obtaining prior authorizations for diagnostic testing.
Experience Requirement: A minimum of one year of experience in a medical office setting is preferred.

• High School diploma or equivalent OR a minimum of one year of applicable, cumulative job-specific experience is required.
• Note: Relevant professional licensure/certification may be considered as a substitute for education or experience when applicable.

Additional Information

• Organization: Henry Ford Genesys Ambulatory Health Services
• Department: AMG Belsay Rd
• Shift: Day Job
• Union Code: Not Applicable

Additional Details
This posting highlights the primary duties, responsibilities, and expectations associated with this role. It is not an exhaustive list of all tasks and functions, and individuals in this position may be required to perform additional job-related duties as needed.

Overview
Henry Ford Health collaborates with millions to support their health journeys across Michigan and globally. We offer a comprehensive range of services, from primary and preventive care to specialized medical services, health insurance, home health programs, virtual care, pharmacy services, eye care, and other health retail offerings. With the integration of former Ascension locations in southeast Michigan and Flint, Henry Ford Health now provides care across 13 hospitals and numerous outpatient facilities. Headquartered in Detroit, Henry Ford is recognized as one of the nation’s leading academic medical centers, driving the Future of Health: Detroit initiative, featuring a $3 billion investment centered around a reimagined academic healthcare campus.

Benefits
The health and overall well-being of our team members is of utmost importance. We offer comprehensive support covering various aspects of well-being: physical, emotional, social, financial, and spiritual. Our Total Rewards program provides competitive health plan options, including three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan. Team members can take advantage of numerous additional benefits, such as dental and vision coverage, tuition assistance, family planning benefits, discounts at various businesses, and more. Please note that employees in contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer
Henry Ford Health is committed to fostering a diverse and inclusive workplace. We promote the hiring, advancement, and equitable treatment of all individuals, without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, genetic information, or any other protected status in accordance with applicable federal and state laws.

Job Posting Date: Thu, 14 Nov 2024 04:51:59 GMT

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