Retail Sales Associate, Fairlane Town Center – Part Time-Macy’s

Dearborn, MI
November 14, 2024
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Job Description

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Job Title: Retail Sales Associate, Fairlane Town Center – Part Time

Company: Macy’s

Location: Dearborn, MI

Pay:

AI Pay Analysis: To accurately analyze whether the hourly rate for the “Retail Sales Associate, Fairlane Town Center – Part Time” position in Dearborn, MI, is competitive, it would be essential to compare it against the prevailing wage for similar roles in the area and the broader retail industry. As of my last update in October 2023, the typical hourly rate for retail sales associates in Michigan generally ranges from $12 to $16, depending on experience, location, and company. Factors such as benefits, work environment, and opportunities for advancement also play vital roles in determining competitiveness. If the offered rate falls within or exceeds this range, it is likely competitive; otherwise, it may be lower than industry standards. Additionally, local cost of living adjustments should be factored into overall compensation assessments.

Job description:

Are you ready to bring your exceptional self to work? At Macy’s, Inc., our mission is to create a brighter future through bold representation for all, encapsulated in our Mission Every One. We value the uniqueness of every individual and invest in our team members to foster growth, pride, and satisfaction. When our colleagues feel empowered to bring their authentic selves to work, it enriches our environment with diverse ideas and collective energy. Our success is built upon the collaboration of remarkable individuals working seamlessly together.

Job Summary
As a Retail Sales Associate, also referred to as a Generalist colleague, you play a pivotal role in delivering the enchanting experience that Macy’s is known for, with the customer at the center of your focus. Your keen attention to customer preferences, coupled with the expertise you develop regarding Macy’s merchandise and services, will enable you to create exceptional experiences for every customer. By supporting your team in achieving their sales objectives through consistently outstanding service, your positive and welcoming demeanor will resonate throughout your designated areas. You will be part of an engaging, inclusive team that meets every challenge with enthusiasm, whether on the sales floor, in the fitting rooms, or during product presentations.

We seek flexible, team-oriented individuals who thrive in a dynamic environment, are adept at multitasking, and can accommodate various shifts, including nights, weekends, and holidays.

What We Offer You

  • An inclusive, challenging, and enjoyable work environment
  • Competitive compensation and benefits grounded in equity principles
  • Performance-based incentives and annual merit reviews
  • Merchandise discounts
  • Comprehensive health and wellness benefits, including medical, dental, and vision coverage
  • Retirement Savings Plan with a 401k matching opportunity
  • Employee Assistance Program, offering resources for mental health counseling and legal/financial advice
  • Opportunities for continuous learning, career advancement, and leadership development
  • Paid Time Off
  • Fully-funded educational benefits—potentially covering 100% of tuition, books, and fees
  • Engagement in Colleague Resource Groups (CRGs) and volunteer opportunities

What You Will Do

  • Greet and connect with customers in a friendly, authentic manner, ensuring they feel valued and appreciated.
  • Recommend products by asking insightful questions to identify customer needs and inspire purchases that resonate with them.
  • Provide customers with options and solutions to facilitate their purchasing decisions.
  • Conclude customer interactions positively, celebrating their purchases and sharing in their excitement.
  • Become proficient in store products, services, loyalty programs, and Macy’s sales systems, using this knowledge to assist customers effectively while suggesting additional items.
  • Uphold department recovery standards, maintaining sales floor and fitting room organization.
  • Execute optimal merchandise presentation, ensuring accurate pricing and timely processing of markdowns.

Skills You Will Need

  • Product Knowledge: A solid understanding of the products being sold, enabling expert guidance based on customer wants and choices.
  • Communication: Proficient in engaging with customers through various platforms—virtually, by phone, and in person.
  • Sales: Skilled in building rapport with customers, achieving sales targets, and participating in promotional activities.
  • Technology: Comfortable utilizing point-of-sale technology and applications to facilitate transactions and fulfill customer orders.
  • Continuous Learning: Self-motivated to stay updated on product knowledge, trends, and Macy’s educational resources.
  • Interpersonal Skills: Demonstrated ability to work effectively with colleagues at all levels and across departments.
  • Collaboration: Committed to partnering with the entire team to drive sales and enhance the customer experience.

Who You Are

  • Dedicated to upholding Macy’s principles of diversity, inclusion, and respect in every interaction.
  • Flexible with availability, willing to work days, evenings, weekends, and holidays, with reliable attendance and punctuality.
  • Enjoy meeting new people, learning about them, and sharing information.
  • Resourceful and adaptable, thriving in dynamic environments while being both independent and collaborative.
  • Proficient with electronic devices.
  • Able to understand and communicate effectively in English with customers, coworkers, and supervisors, as well as comprehend employment policies and safety procedures.
  • No formal education or prior experience is required.

Essential Physical Requirements

  • Ability to remain standing and walking for prolonged periods (at least two consecutive hours) throughout the store or department.
  • Frequent use of computers and handheld electronic devices.
  • Physical capabilities including reaching (above eye level), crouching, kneeling, and color vision.
  • This position requires lifting and continuously moving items, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.
  • Ability to lift and move items weighing up to 30 pounds.

Join Macy’s during this exciting time as we focus on creating memorable experiences for every customer—whether their journey starts online or in-store. Opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity, commitment to excellence, and grow your career while making a positive impact on both colleagues and customers.

Bring your creativity, energy, and ideas to the Macy’s team—apply today!

Job Posting Date: Thu, 14 Nov 2024 08:43:05 GMT

Apply now!