Airport Agent – Ramp and Customer Service-Envoy Air

Flint, MI
November 16, 2024
Part Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$14 - $14

Job Description

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Job Title: Airport Agent – Ramp and Customer Service

Company: Envoy Air

Location: Flint, MI

Pay: $14.08 per hour

AI Pay Analysis: As of October 2023, an hourly rate of $14.08 for an “Airport Agent – Ramp and Customer Service” role in Flint, MI is below the national average for similar positions, which often ranges from $15 to $20 per hour depending on experience and specific job responsibilities. In Michigan, wages for airport-related roles may vary, but many employers tend to offer compensation in the higher range, particularly in larger airports or with airlines that have more extensive benefits packages. Considering the cost of living in Flint and general industry standards, this rate may be seen as underwhelming, potentially leading to challenges in attracting qualified candidates if competing employers offer more competitive wages.

Job description:

Come and join Envoy Air, a proud American Airlines Group Company, at FNT and set the course for your career! As part of our dynamic, secure, and rapidly expanding team, you will be dedicated to delivering exceptional customer service while enjoying a vibrant work environment. We are currently hiring for immediate openings, and no previous experience is required. Compensation for this position is set at $14.08 per hour.

What We Offer:

  • Complimentary travel opportunities for you, your family, and friends on flights across the extensive American Airlines network.
  • A comprehensive benefits package, including health, dental, prescription, and vision coverage, to support your well-being.
  • Access to a 401(k) program upon hire, with potential employer contributions available after one year, empowering you to save for your future.
  • Paid on-the-job training and development programs designed to elevate your career in this entry-level position.
  • Availability of both full-time and part-time roles to suit your lifestyle.
  • Flexibility to trade shifts and access to overtime opportunities for those aiming to excel.
  • Significant discounts on hotels, car rentals, cruises, and more, along with resources to become a savvy travel planner.

Key Responsibilities:

  • As a Customer Service Agent, you will take pride in assisting passengers and ensuring a positive start to their journey. Be the first point of contact, welcoming guests with a warm smile and providing seamless check-in and ticketing services.
  • Embrace the opportunity to utilize reservation and ticketing software for itinerary rebooking and issuing boarding passes while engaging positively with customers.
  • Engage in physical activity throughout your shift by assisting passengers with their luggage, ensuring a thorough and efficient service experience.
  • Safely load, unload, and sort freight, mail, and baggage, while striving for timely departures and arrivals.
  • Operate company vehicles on the tarmac to deliver luggage safely and on time to their final destinations.
  • Enjoy working outdoors, regardless of the weather, as you take in the fresh air during your shifts.
  • Experience a dynamic work schedule with varied shifts that may include irregular hours, weekends, and holidays, allowing for a unique career opportunity with Envoy Air.

Qualifications:

  • Must be able to lift, carry, bend, and turn with bags weighing up to 75 pounds.
  • A valid driver’s license is required (some licenses may restrict eligibility for this position).
  • Applicants must be at least 18 years old.
  • A high school diploma, GED, or equivalent international qualification is mandatory.
  • Ability to successfully complete a pre-employment drug screening and background check.
  • Candidates must be authorized to work in the U.S. without visa sponsorship.

For more information and insights into our company culture, please explore Envoy Air at the provided link.

Envoy Air is an Equal Opportunity Employer, proudly inclusive of diverse backgrounds including Minorities/Women/Veterans/Disabled/LGBT. As a wholly owned subsidiary of American Airlines Group, Envoy Air provides regional flight operations for American Airlines under the American Eagle brand, as well as ground handling services for numerous American Airlines Group flights.

Job Posting Date: Sat, 16 Nov 2024 05:18:54 GMT

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