Office Assistant-Corewell Health

Royal Oak, MI
November 16, 2024
Full Time
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Job Description

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Job Title: Office Assistant

Company: Corewell Health

Location: Royal Oak, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for an “Office Assistant” role in Royal Oak, MI, it’s vital to compare it with the average pay in the area and similar roles nationally. As of my last update, the typical hourly rate for office assistants in this region tends to range between $15 to $20 per hour, depending on factors such as experience, specific responsibilities, and company size. Therefore, if the offered rate falls within or slightly above this range, it can be considered competitive and aligned with industry standards for the role in that location. However, if it is significantly lower than this range, it may be viewed as less competitive, which could impact hiring and retention.

Job description:

Under general supervision, this role encompasses a variety of front desk responsibilities, including but not limited to: scheduling appointments, patient registration, billing processes, obtaining insurance authorizations, managing phone communications, and entering data into Epic/Mosaiq systems. Additionally, the office assistant will be responsible for filing, scanning, retrieving medical records, faxing, copying, and collating correspondence. The position requires adherence to departmental procedures to ensure efficient front desk operations that align with our service-oriented philosophy, ultimately enhancing patient and customer satisfaction.

Key Responsibilities:

  • Greet and register patients; manage phone inquiries and direct calls appropriately; verify patient demographic and insurance information; update computer files accordingly.
  • Prepare clinical forms necessary for new patient consultations and follow-up appointments.
  • Schedule and coordinate patient appointments among physicians, residents, physicists, and technicians as needed.
  • Demonstrate proficiency in computer applications, including Epic, Mosaiq, and Microsoft Office Suite.
  • Employ excellent communication skills in alignment with Corewell Health standards to render services to patients, colleagues, and physician offices effectively.
  • Perform document-related tasks, including copying, collating, stapling, faxing, and scanning for the clinical staff’s delivery of patient care in the electronic medical records.
  • Facilitate the preparation of medical records for release in compliance with established policies and procedures.
  • Collaborate on departmental special projects.

Corewell Health’s Commitment:
We offer a comprehensive benefits package designed to support your financial, health, and work/life balance goals. Program highlights include an on-demand pay program powered by Payactiv, a discounts directory offering savings on various personal expenses, and optional identity theft protection, home and auto insurance, and pet insurance.

Qualifications:

  • Required: High School Diploma or equivalent.
  • Preferred: One to two years of relevant experience in a clinical office setting.

About Corewell Health:
At Corewell Health, you will contribute significantly to providing personalized health care to our patients and communities. We are committed to nurturing and investing in our team members. Our dynamic teams consist of collaborators, leaders, and innovators united by a shared mission to improve health, embody compassion, and inspire hope. Join us in advancing this vision within a nationally recognized health system dedicated to excellence.

Corewell Health is committed to providing a safe environment for all team members, patients, visitors, and the broader community. We maintain a drug-free workplace and require compliance with vaccination requirements for those in on-site or hybrid roles. We are dedicated to supporting prospective team members who may need reasonable accommodations throughout the application and employment process due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health is an equal opportunity employer, ensuring all qualified individuals receive consideration without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. We foster an interconnected, collaborative culture where everyone is encouraged to be their authentic selves at work. Our commitment to equity extends to our care for patients, communities, and each other, incorporating resources that advance diversity, equity, and inclusion.

Assistance with the application process is available by calling 616.486.7447.

Job Posting Date: Sat, 16 Nov 2024 04:18:53 GMT

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