Patient Care Coordinator-Specialty1 Partners

Job Description

Job Title: Patient Care Coordinator

Company: Specialty1 Partners

Location: Novi, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a Patient Care Coordinator in Novi, MI, I’d need specific details about the rate itself. However, generally speaking, as of my last data update, the average hourly wage for a Patient Care Coordinator in Michigan typically ranges from $15 to $25, depending on experience, qualifications, and specific responsibilities. If the provided rate falls within or above this range, it can be considered competitive and in alignment with industry standards. Conversely, if it’s significantly lower, it may indicate a non-competitive position, especially if the role requires specialized skills or experience. Thus, comparing the specific rate to this range will help determine its competitiveness.

Job description:

Our office, Endodontic Associates of Michigan – Novi, is seeking a dedicated and personable Patient Care Coordinator to join our dynamic specialty practice. This role is essential in providing an exceptional experience for all patients and visitors, encompassing various administrative and front office responsibilities. Below are key details regarding the position, the team, and the potential impact on your career.

Your Responsibilities
As a Patient Care Coordinator, you will play a vital role in creating a positive and lasting first impression. The ideal candidate will effectively bridge customer service with clerical management, addressing complaints and providing accurate information to ensure guests feel comfortable and valued throughout their visit. Specific responsibilities include:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering incoming calls, redirecting inquiries, and taking messages
• Checking, sorting, and forwarding emails
• Keeping patient files updated and organized
• Ensuring the front desk is tidy and equipped with necessary materials (e.g., pens, forms, paper)

As an integral member of our team, you will also assist in coordinating additional office responsibilities as necessary.

Your Background
We are looking for a resourceful Patient Care Coordinator committed to delivering a top-tier patient experience. As a collaborative team player, you should be adaptable to new challenges and demonstrate enthusiasm, passion, and proactive problem-solving skills. Ideal qualifications include:

• A minimum of 3 years of proven experience as a front desk representative, agent, or in a relevant role
• Familiarity with office machinery (e.g., fax, printer)
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Effective problem-solving skills
• A customer service-oriented mindset
• A high school diploma
• A genuine desire to assist patients

If you embody these qualities, you will thrive within our team!

Why You Should Join Our Team
A career with us offers the opportunity to collaborate with diverse professionals in the realm of specialty dental care, including dental assistants, sterilization technicians, office managers, and other patient care coordinators, all committed to enhancing patient care experiences and achieving outstanding clinical results. We strive to foster an inclusive environment where employees from all backgrounds feel valued and respected, with ample opportunities for success. Moreover, our culture emphasizes continuous learning and a strong commitment to supporting our team members in all aspects of their lives.

Your Benefits & Perks:

• BCBS High Deductible & PPO Medical Insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• A Diverse and Inclusive Work Environment
• A Strong Culture of Honesty and Teamwork

We believe in transparency throughout the talent acquisition process, supporting our team members—past, present, and future—in making informed decisions for themselves and their families. Our commitment to pay transparency is one way we uphold this mission.

Position Base Pay Range
$17—$23 USD

Specialty1 Partners is the employer for non-clinical roles. For clinical positions, the specific practice entity outlined in the job posting serves as the employer. Specialty1 Partners provides job postings and offer letters to support human resources and payroll functions for the respective practice. Clinical roles include dental assistants and staff engaged in direct patient treatment, whereas non-clinical roles encompass office management, front desk staff, marketing personnel, and administrative support.

Specialty1 Partners and its affiliates are equal-opportunity employers, recognizing the value of a diverse workforce. All suitably qualified applicants will receive employment consideration based on objective criteria, free from discrimination based on race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics as mandated by applicable law. The Privacy Policy and CCPA statement from Specialty1 Partners are available for viewing and download.

Specialty1 Partners, along with its affiliates, participates in the federal government’s E-Verify program to confirm employment authorization for all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security, alongside the completion of Form I-9, Employment Eligibility Verification. E-Verify is not utilized as a pre-screening tool for candidates.

Additionally, Specialty1 Partners and its affiliates engage in mobile messaging related to job applications. Message frequency may vary, and standard data rates may apply. You may opt out of future messaging by replying STOP or request assistance by replying HELP. By submitting your application, you consent to receive text messages from Specialty1 and its affiliates as described above.

Job Posting Date: Sat, 16 Nov 2024 02:07:25 GMT

Apply now!