Medical Front Desk-Midwest Vision Partners

Job Description

Job Title: Medical Front Desk

Company: Midwest Vision Partners

Location: Michigan

Pay:

AI Pay Analysis: To analyze the hourly rate for the “Medical Front Desk” role in Michigan, it’s important to consider the typical salary range for this position, which generally falls between $15 to $20 per hour, depending on factors such as experience, specific location, and the type of healthcare facility. If the offered rate is within or slightly above this range, it can be deemed competitive and in alignment with industry standards. Additionally, benefits, work environment, and opportunities for advancement should also be considered, as they contribute to the overall attractiveness of the compensation package. Overall, the competitiveness of the rate is contingent upon how it compares to local averages and the specific demands of the role.

Job description:

Greet patients warmly as they arrive and depart from our clinic, ensuring a professional and friendly atmosphere. The Front Desk/Receptionist will play a crucial role in welcoming patients, updating and verifying their information, including acquiring patient identification and insurance details, processing copayments, and registering patients within the billing system. This position also requires maintaining effective communication among patients, providers, and clinical staff, managing scheduling inquiries, and offering essential support as needed.

Schedule:

• Monday, Tuesday: 8:00 AM – 5:00 PM
• Wednesday: 7:30 AM – 5:00 PM
• Thursday: 9:00 AM – 6:00 PM
• Friday: 7:30 AM – 4:00 PM

Key Responsibilities:

• Greet and check in patients in a friendly, courteous, and professional manner.
• Accurately enter, update, and verify insurance information and patient demographics while utilizing various medical software systems.
• Complete the patient registration process by reviewing accounts and compliance-related documents for completeness and accuracy. Obtain and document any missing information necessary for registration.
• Prepare paperwork for patient visits.
• Verify patient benefits and eligibility as needed, and collect all required copays, deductibles, and coinsurance. Address inquiries regarding account status, payment arrangements, and concerns. Resolve billing or charge disputes or escalate problem accounts to the appropriate personnel for resolution.
• Monitor patient flow, adjust workflows accordingly, and notify clinical staff of pertinent information or changes.
• Serve as a liaison between patients, guests, back office staff, and providers.
• Reconcile cash against daily charge summaries and cash reports.
• Schedule and confirm patient appointments as necessary.
• Create, distribute, and organize new patient charts and medical records.
• Execute clerical tasks including copying, sorting, scanning, and faxing.
• Efficiently check out patients, ensuring collection of appropriate copays, outstanding balances, and fees; verifying completion of all required forms; and updating medical records as needed.
• Maintain a clean and tidy front desk area and waiting room, restocking necessary supplies.
• Adhere to all organizational policies and procedures, including standard operating procedures and the employee handbook.
• Perform additional duties as assigned.

Qualifications:

Required:

• High school diploma or GED.
• Strong verbal and written communication skills.

Desired:

• Experience as a telephone operator or in a high-call-volume environment.
• Entry-level candidates are welcome.

Benefits:

• Competitive wages.
• Comprehensive benefits package including medical, dental, life, and disability insurance (both short- and long-term).
• Generous paid time off (PTO) program.
• Seven (7) company-paid holidays.
• 401(k) retirement plan with company match.
• An organization committed to People, Passion, Purpose, and Progress.
• A supportive and inspiring workplace culture.

About Midwest Vision Partners:
Founded in 2019, Midwest Vision Partners aims to establish a premier eye care platform in partnership with Alpine Investors, a private equity firm based in San Francisco recognized for its PeopleFirst philosophy, strong track record, and commitment to physician leadership. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to concentrate on enhancing patients’ vision for improved quality of life. Currently, MVP supports a network of 16 practices, 125 physicians, and approximately 1,500 employees delivering medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the leading provider of eyecare in the region through a culture grounded in collaboration and excellence.

Job Posting Date: Fri, 15 Nov 2024 23:33:22 GMT

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