Bell Valet Attendant-Kewadin Casinos

Sault Sainte Marie, MI
November 16, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$12 - $12

Job Description

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Job Title: Bell Valet Attendant

Company: Kewadin Casinos

Location: Sault Sainte Marie, MI

Pay: $12.1 per hour

AI Pay Analysis: The hourly rate of $12.10 for a Bell Valet Attendant in Sault Sainte Marie, MI, appears to be on the lower end of the spectrum when compared to industry standards, especially considering that similar roles in the hospitality sector typically offer wages ranging from $13 to $20 per hour, depending on location and establishment type. Factors such as tips, which can significantly increase overall earnings for valet attendants, may also influence competitiveness; however, the base wage itself is modest. In Sault Sainte Marie, where the cost of living is relatively lower than in larger urban areas, this rate might be more acceptable, but it still may not fully attract talent or reflect the responsibilities typically associated with the position. Overall, while it aligns somewhat with local economic conditions, it might benefit from an increase to align better with broader industry wage trends.

Job description:

The Bell Valet Attendant, under the supervision of the Guest Services Supervisor or Front Desk Supervisor, plays a crucial role in welcoming customers as they arrive and depart from the Casino facility. This position is dedicated to providing attentive, cheerful, courteous, and professional customer service to all guests, both internal and external, with the goal of consistently exceeding their expectations.

Essential Functions (including, but not limited to):

  • Greet guests as they arrive and depart from the Casino facility.
  • Open and hold doors for customers.
  • Offer luggage assistance, including handling and delivering luggage to guest rooms.
  • Maintain the cleanliness and organization of the lobby and exterior lobby area.
  • Provide laundry pick-up and delivery services to guests.
  • Deliver requested amenities to guest rooms.

Additional Responsibilities (including, but not limited to):

  • Attend meetings and participate in required training sessions.
  • Adhere to company and departmental policies and procedures.
  • Perform any other job-related duties as assigned.

Contacts: This role involves interactions with immediate peers, colleagues in other departments, the immediate supervisor/manager, managers in various departments, customers, and outside vendors/service providers.

Physical Requirements: This position entails heavy lifting, with a capacity to lift up to 100 pounds and frequent lifting of more than 50 pounds. Physical requirements include constant hearing, vision in near/midrange/far sight, depth perception, color vision, and driving; as well as frequent standing, walking, sitting, carrying, lifting, pushing, pulling, reaching, manual handling, bending, and occasional stooping and kneeling. Working conditions involve constant exposure to various weather elements, frequent exposure to extreme temperatures, humidity, noise, and air quality issues, as well as occasional vibrations. Potential hazards include continuous interaction with clients and infectious exposure, frequent exposure to moving mechanical parts, and occasional exposure to chemicals and equipment.

Requirements:

  • Education: A high school diploma or equivalent is preferred.
  • Experience: Not applicable.
  • Certification/License: A valid driver’s license is required, and candidates must be insurable through the Sault Tribe Insurance Department. Compliance with annual driver’s license review and insurability standards is required. Candidates must also be able to obtain a Chauffeur’s license within 30 days of hire.

Knowledge, Skills, and Abilities:

  • Must possess or be able to learn the principles and processes for providing exemplary customer service, including needs assessment, quality standards, and customer satisfaction evaluation techniques.
  • Effective oral and written communication skills are essential.
  • Proficiency in basic mathematics.
  • Ability to operate motor vehicles.
  • Capability to work under pressure and manage challenging situations.
  • Ability to work independently with minimal supervision.
  • Familiarity with local airport locations is preferred.
  • Ability to enter Canada for airport shuttle runs is an asset.
  • Preference may be given to Native American candidates.

Job Posting Date: Fri, 15 Nov 2024 23:19:03 GMT

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