Registrar-Corewell Health

Job Description

Job Title: Registrar

Company: Corewell Health

Location: Troy, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for a Registrar role in Troy, MI, I would need the specific hourly rate you’re referring to. However, I can share that, as of my last update, the typical hourly wage for a Registrar in Michigan generally ranges from approximately $20 to $30 per hour, depending on experience, the specific educational institution or healthcare facility, and the region’s cost of living. When determining competitiveness, consider industry standards, local demand for similar positions, and any additional benefits offered. Given these factors, you can assess whether the hourly rate in question is competitive compared to these benchmarks.

Job description:
Position Details: This is a part-time position requiring availability 2-3 days per week, specifically during the afternoon shift from 12:30 p.m. to 8:00 p.m., with a rotating schedule every fourth weekend, during which shifts will be from 9:30 a.m. to 6:00 p.m. A mandatory orientation will take place in the first week from 8:00 a.m. to 4:30 p.m. Additional hands-on training, lasting 3-4 weeks, will be provided before transitioning to part-time hours. The minimum compensation for this role is $17.67 per hour, with an additional $1.60 per hour afternoon premium after 3:00 p.m., and a $1.15 per hour weekend premium.

Job Summary: As an Acute Care Hospital Registrar 1, under the supervision of the Patient Access Registration Front Line Manager, you will be responsible for facilitating a smooth and timely registration and admission process. This includes obtaining accurate demographic, clinical, and insurance information, collecting co-pays, deductibles, and prior balances, performing initial financial screenings for self-pay and out-of-network patients, and referring them to Financial Advisors as necessary while ensuring optimal customer satisfaction and assisting with patient navigation as required.

Essential Functions:
– Welcome customers promptly with a warm and professional demeanor, directing patients to the appropriate services while communicating any delays. Adhere to departmental professionalism standards during patient registration for varying visit types and admission statuses using EPIC (Electronic Medical Record).
– Conduct thorough interviews to collect and document all necessary demographic and financial information, ensuring compliance with registration guidelines, and scanning required documentation into the medical record according to protocol.
– Assess patient insurance coverage by identifying the correct insurance plan within EPIC, documenting the accurate order, and facilitating electronic registration tools when available.
– Confirm patient information with third-party payers, collecting and documenting required insurance referrals within EPIC. Communicate authorization and referral requirements to patients and physician offices as necessary.
– Discuss hospital consent forms and Notice of Privacy Practices with patients and families, screening outpatient visits for medical necessity, providing cost estimates, collecting Advance Directive information, and fulfilling Medicare requirements effectively.
– Engage in financial advocacy by screening self-pay and out-of-network patients using EPIC tools, providing follow-up information, initiating payment plans, and explaining funding programs and cash payment options.
– Issue receipts and complete cash balance sheets when necessary, while employing audits and controls for accurate cash management.
– Accurately transcribe physician orders and document ICD-10 codes, conducting medical necessity checks and issuing ABNs for qualifying Medicare outpatients.
– Prepare and manage patient charts, maintain inventory supplies, and facilitate scheduling for ancillary testing as required.
– Identify potential duplicates in Medical Records for merging and utilize all available resources to clarify patient information.
– Mentor and support new staff members as needed, maintaining or exceeding departmental productivity standards and quality audit scores.
– Deliver exemplary service to clinical and downstream departments and physicians utilizing our registration services, contributing to process improvements for enhanced patient flow.
– Perform clerical duties such as typing, filing, and responding to patient inquiries to maintain efficient operational support.
– Uphold Corewell Health’s Customer Service Standards, ensuring a seamless experience for every customer.
– Adhere to hospital requirements regarding regular TB testing and flu vaccinations.

Qualifications:
Required:
– High School Diploma or equivalent
– A minimum of one year of relevant experience in a customer service role or within the healthcare industry
– Must be at least 18 years of age to co-sign legal documents

Corewell Health is dedicated to creating a safe and supportive environment for our team members, patients, and communities. We uphold a drug-free workplace policy and require compliance with vaccination mandates for individuals in on-site or hybrid roles. We are committed to providing reasonable accommodations for prospective team members who have disabilities, pregnancy-related needs, or sincerely held religious beliefs. Corewell Health values diversity and inclusion and provides equal employment opportunities to all qualified individuals, free from discrimination based on protected categories.

Join Corewell Health if you are passionate about delivering personalized healthcare and contributing to a culture of equity and inclusion.

Job Posting Date: Sat, 16 Nov 2024 07:27:57 GMT

Apply now!