Front Desk Receptionist-Eyeglass World

Job Description

Job Title: Front Desk Receptionist

Company: Eyeglass World

Location: Northville, MI

Pay:

AI Pay Analysis: To accurately analyze the hourly rate for a Front Desk Receptionist in Northville, MI, it’s essential to consider the local cost of living, industry standards, and prevailing wages in comparable positions. As of late 2023, the average hourly wage for a Front Desk Receptionist in Michigan typically ranges from $13 to $20, depending on experience, specific employer, and benefits offered. Rates on the higher end may come from positions in healthcare or corporate settings, while lower rates could be observed in retail or less specialized environments. If the offered rate falls within this spectrum, it can be deemed competitive. Additionally, when benefits and opportunities for advancement are factored in, the total compensation package can provide a clearer picture of its alignment with industry standards.

Job description:
America’s Best, a subsidiary of National Vision and one of the largest optical retailers in the United States, continues to experience robust growth with over 1,000 locations. Our stores seamlessly integrate eyewear and eye care, offering customers an exceptional experience at a cost-effective price point. At National Vision, we are committed to ensuring that everyone has access to quality eye care and eyewear, allowing them to see their best and live their best.

As a Receptionist, you will serve as the welcoming face of our stores, greeting and assisting customers with a friendly demeanor as they arrive. Your role will involve keeping organized patient records and facilitating smooth patient scheduling, acting as the essential link in our operations. You will deliver prompt and courteous service, whether in-person or over the phone.

What will your responsibilities include?
– Ensuring a high standard of customer service while adhering to all safety protocols.
– Managing the flow of customers in the store for optimal service efficiency.
– Answering, screening, and directing incoming phone calls per National Vision’s procedures.
– Process and comprehend managed care plans while gathering necessary documentation from insurance providers.
– Providing accurate and essential information to customers.
– Scheduling and confirming appointments, follow-up visits, and classes.
– Filing patient records daily and preparing files for the next day’s appointments.
– Checking order status and informing customers of any updates or delays.
– Maintaining a tidy and presentable reception area with all necessary materials.
– Receiving, sorting, and distributing daily mail and deliveries, along with managing inventory of office supplies.
– Participating in regularly scheduled mandatory communication meetings.

Are you the ideal candidate?
– Experience as a Receptionist, Front Office Representative, or in a similar role is preferred but not required.
– 0-2 years of related experience or training is preferred.
– Familiarity with handling multiple phone lines preferred.
– Strong customer service and organizational skills are essential.

Education: High School Diploma or an equivalent qualification.

At National Vision, we recognize the importance of financial stability and security for our team members. We offer competitive compensation, including bonus potential for all positions, coupled with a comprehensive benefits package. This includes health and dental insurance, a 401k retirement savings plan with company matching, flexible spending accounts, paid personal time off, company-paid holidays, parental leave, an employee eyewear discount, and much more. We are dedicated to providing opportunities for professional growth and long-term career fulfillment through training programs and accessible educational courses, and we take pride in our commitment to promoting from within.

To find out more about our company and opportunities, please visit our website.

We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other legally protected characteristics.

Job Posting Date: Mon, 18 Nov 2024 05:23:36 GMT

Apply now!