Front Desk Receptionist-Eyeglass World

Job Description

Job Title: Front Desk Receptionist

Company: Eyeglass World

Location: Chesterfield, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a Front Desk Receptionist in Chesterfield, MI, it’s important to consider the typical compensation range for this position in the region. As of October 2023, the average hourly wage for a Front Desk Receptionist in Chesterfield typically falls between $13 and $17, depending on factors such as experience, qualifications, and specific employer practices. If the rate you have falls within or slightly above this range, it can be considered competitive and in line with industry standards. Conversely, if it is significantly below this range, it may not attract quality candidates or retain staff effectively. Overall, assessing the hourly rate against the cost of living and comparing it to similar roles can provide further insights into its competitiveness.

Job description:
America’s Best, a prominent brand under National Vision and one of the largest optical retailers in the United States, operates over 1,000 stores nationwide. We seamlessly merge eyewear and eye care services to provide an exceptional experience at an affordable price. At National Vision, we are dedicated to making quality eye care and eyewear accessible to everyone, enabling individuals to see their best and live their best.

As the first point of contact for customers, Receptionists play a vital role in our operations, ensuring a welcoming and organized environment. They are responsible for maintaining patient schedules, managing records, and delivering outstanding service both in-person and over the phone.

What will you be responsible for?

– Delivering high-quality customer service while adhering to all safety protocols.
– Facilitating a smooth flow of customers throughout the store.
– Managing incoming phone calls by answering, screening, and forwarding them according to National Vision protocols.
– Processing managed care plans and obtaining necessary documentation from insurance providers.
– Providing accurate and essential information to customers.
– Scheduling and confirming appointments, follow-up visits, and educational classes.
– Filing patient records daily and preparing files for the next day’s appointments.
– Checking order statuses and informing customers of their order arrivals or any delays.
– Maintaining a tidy and presentable reception area with all necessary materials readily available.
– Receiving, sorting, and distributing daily mail and deliveries, while also managing office supply inventory.
– Participating in scheduled mandatory communication meetings.

Are you the ideal candidate?

– Previous experience as a Receptionist, Front Office Representative, or in a similar role is preferred but not required.
– 0-2 years of relevant experience or training is preferred.
– Experience managing multiple phone lines is highly desirable.
– Exceptional customer service skills are essential.
– Strong organizational skills are required.

Education: A High School Diploma or equivalent is required.

Additional Information:

At National Vision, we recognize the significance of financial well-being and job security. We offer competitive compensation for all Associates, including bonus potential. Our comprehensive benefits package encompasses health and dental insurance, a 401k retirement plan with company matching, a flexible spending account, paid personal time off, paid holidays, parental leave, an employee eyewear discount, and much more. Furthermore, we are committed to fostering opportunities for professional growth and long-term career satisfaction through training programs, educational resources, and a culture that emphasizes promotion from within.

To learn more, please visit our website.

We are an equal opportunity employer and thoroughly evaluate qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristics.

Job Posting Date: Mon, 18 Nov 2024 05:58:42 GMT

Apply now!