Laundry Attendant-Holiday Inn Express Houghton

Job Description

Job Title: Laundry Attendant

Company: Holiday Inn Express Houghton

Location: Houghton, MI

Pay: $13 – 14 per hour

AI Pay Analysis: The hourly rate of $13 to $14 for a Laundry Attendant in Houghton, MI, is relatively competitive and aligns with the broader industry standards for similar roles in the region. According to data from the Bureau of Labor Statistics and local wage surveys, entry-level laundry and housekeeping positions typically offer wages in the range of $12 to $16 per hour, depending on factors such as experience and specific job responsibilities. Given Houghton’s cost of living and the economic landscape, this pay range is reasonable; however, it may vary slightly based on local demand, the employer’s reputation, and additional benefits offered alongside the salary.

Job description:
A Laundry Attendant plays a pivotal role in ensuring the hotel maintains an uninterrupted supply of pristine linens, adhering to the high standards set forth by the Veridea Group, while also prioritizing guest satisfaction through friendly and attentive service.

Essential Responsibilities:

1. Provide sincere and courteous assistance to guests, striving to exceed their expectations and ensure their complete satisfaction.
2. Thoroughly clean, fold, and distribute bed and bath linens, including:
a. Sorting all linens appropriately.
b. Skillfully loading and unloading laundry into washers and dryers.
c. Properly treating soiled bed and bath linens.
d. Reporting any unusual circumstances to a supervisor.
e. Promptly addressing maintenance requests.
f. Documenting any articles left behind in linen and logging them in the Lost & Found Logbook.
3. Maintain a clean and organized laundry room to enhance operational efficiency.
4. Organize laundry storage areas to preserve the quality of contents and optimize job efficiency, including:
a. Checking stock levels to ensure adequate supplies for daily tasks.
b. Restocking storage rooms and/or carts as necessary.
c. Identifying and removing damaged or soiled linens, returning them to appropriate storage.
5. Securely lock linen closets, linen chutes, and trash chutes to uphold safety and security at all times.
6. Demonstrate the ability to think creatively and solve problems as they arise.
7. Recognize that scheduled shifts have a precise start time, with end times contingent upon supervisor direction and workload.
8. Acquire a comprehensive understanding of the property and its facilities to effectively assist guests with inquiries.
9. Understand and implement all hotel safety and security protocols to maintain a secure environment for both employees and guests.
10. Keep the operations manager promptly and thoroughly informed of any significant issues or unusual matters that arise, facilitating timely corrective action.
11. Perform additional duties as assigned or required.

Job Qualifications:

1. Ability to accept direction from the operations manager and consistently follow through on assigned tasks.
2. Capability to perform duties with minimal disruption to guests.
3. Friendly and cheerful demeanor, with the ability to engage easily with unfamiliar individuals.
4. Cooperative spirit and willingness to support team members.
5. Proven ability to handle multiple tasks simultaneously.
6. Capacity to work independently with minimal supervision.
7. Knowledge of safe practices when using cleaning equipment and chemicals.
8. Good hand dexterity for tasks such as dusting, polishing, making beds, and folding towels.
9. Adherence to grooming standards as outlined in the Employee Handbook.
10. Required to wear the designated uniform at all times.

Job Posting Date: Sun, 17 Nov 2024 23:53:58 GMT

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