Housekeeping Assistant Supervisor-Hampton Battle Creek

Battle Creek, MI
November 18, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$17 - $17

Job Description

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Job Title: Housekeeping Assistant Supervisor

Company: Hampton Battle Creek

Location: Battle Creek, MI

Pay: $16.75 per hour

AI Pay Analysis: The hourly rate of $16.75 for a Housekeeping Assistant Supervisor in Battle Creek, MI, appears to be on the lower end of the spectrum when compared to industry standards. As of 2023, similar supervisory roles in housekeeping typically offer rates between $18 to $25 per hour, depending on factors such as experience, specific job responsibilities, and the employer’s size. In Battle Creek, where the cost of living is relatively moderate, this pay may not be competitive enough to attract or retain qualified candidates, especially given the rising wage trends in the hospitality and service sectors. Overall, while $16.75 is a valid starting wage, it might need to be adjusted to align with competitive pay standards in the area.

Job description:

The Housekeeping Assistant Supervisor plays a critical role in the administration and coordination of housekeeping operations within designated sections. This position involves inspecting guest rooms to ensure they meet established cleanliness standards, providing assistance to Room Attendants as necessary, and facilitating training initiatives. In the absence of the Housekeeping Supervisor, this role encompasses assuming all supervisory responsibilities to maintain effective housekeeping operations.

Qualifications:

  • A minimum of 1 to 2 years of progressive experience in a hotel or related field is required.
  • High School diploma or equivalent is mandatory.
  • Relevant college coursework is advantageous.
  • Previous experience in a supervisory capacity is preferred.

Job Responsibilities:

  • Approach all interactions with guests and team members in a warm and service-oriented manner.
  • Adhere to regular attendance as per Aimbridge Hospitality standards, with scheduling flexibility based on hotel needs.
  • Uphold high standards of personal appearance and grooming, including the appropriate uniform and name tag while on duty.
  • Consistently comply with Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Conduct daily inspections of staff performance within assigned sections to ensure adherence to standards and productivity levels.
  • In the absence of the Housekeeping Manager or Assistant Manager, perform inspections of all V.I.P. rooms and communicate their status to the Front Office.
  • Oversee the organized end-of-day closure of floors, ensuring that Room Attendants’ carts are clean and replenished with linens only.
  • Ensure that records of daily assignments are accurately completed, signed off, and submitted to the Housekeeping Office in a timely manner.
  • Maintain a strict key control system.
  • Supervise all staff within Laundry and Housekeeping, holding them accountable for their performance.
  • Manage the handling of "Lost and Found" items in accordance with established standards.
  • Maintain familiarity with all Aimbridge Hospitality policies and House Rules.
  • Ensure staff remains attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates.
  • Monitor the overall appearance, cleanliness, and orderliness of staff at all times.
  • Carry an active pager/radio to facilitate communication with the Front Office and/or Engineering throughout the shift.
  • Oversee the assignment of duties, ensuring that each Room Attendant and House Attendant has defined responsibilities.
  • Monitor the cleanliness and organization of Room Attendants’ carts, linen closets, control closets, stairways, and landings.
  • Provide daily updates on the status of out-of-order rooms to the Guest Services Manager.
  • Initiate and follow through on work orders for repairs and maintenance concerning doors, plumbing, HVAC systems, electrical equipment, furniture, carpets, drapes, etc.
  • Assist in the thorough training of Room Attendants, ensuring constructive feedback and motivation.
  • Collect all keys and assignment sheets at the end of each shift.
  • Attend mandatory meetings as required by Management.
  • Ensure the completion of scheduled maintenance and cleaning projects on a biannual basis.
  • Monitor the special requests and needs of V.I.P.s and distinguished guests.
  • Perform additional duties as assigned by Management.

Job Posting Date: Mon, 18 Nov 2024 02:54:11 GMT

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