Executive Housekeeper – Hotel-Kewadin Casinos

Sault Sainte Marie, MI
November 18, 2024
Full Time
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Average Pay*:
*average hourly rate for this position in your area
Deadline date:
$21 - $21

Job Description

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Job Title: Executive Housekeeper – Hotel

Company: Kewadin Casinos

Location: Sault Sainte Marie, MI

Pay: $43444.96 per year

AI Pay Analysis: An annual salary of $43,444.96 for an Executive Housekeeper in Sault Sainte Marie, MI translates to an hourly rate of approximately $20.86. This rate appears to be somewhat below the national average for executive housekeepers, which typically ranges from $25 to $30 per hour depending on factors such as the size of the hotel, level of responsibility, and local cost of living. Given that Sault Sainte Marie has a lower cost of living compared to larger metropolitan areas, this rate might be more competitive locally; however, it still falls short of the broader industry standards. Thus, while the pay may be acceptable within the context of the region, it may not attract the highest caliber of candidates expected for such a managerial role in hospitality.

Job description:

The Executive Housekeeper, reporting directly to the Director of Hotel, Retail & Sales (Sault location) or Hotel Manager (St. Ignace location), is responsible for overseeing the operations of the Housekeeping Department at Kewadin Casino. This role is pivotal in ensuring that quality standards are upheld and that high levels of productivity are maintained. The Executive Housekeeper will deliver attentive, cheerful, courteous, and professional service to all customers—both internal and external—while consistently striving to exceed their expectations.

Essential Functions:

  • Lead and manage hotel housekeeping staff by maintaining comprehensive team member files, including interviewing, hiring, disciplining, training, and conducting annual performance reviews.
  • Provide support to front-line team members during peak periods or staffing shortages.
  • Collaborate with various departments to develop a coordinated cleaning schedule and procedures that minimize disruption to hotel operations.
  • Develop and manage the department budget while monitoring expenses.
  • Procure hotel stock and cleaning equipment, as well as prepare Requests for Proposal (RFPs) for external cleaning services.
  • Establish and maintain policies and standard operating procedures for the department.
  • Conduct regular inspections of hotel rooms, hallways, and guest areas to ensure cleanliness, orderliness, and compliance with regulatory standards.
  • Timely address and resolve any issues raised by customers or team members to uphold a high level of satisfaction.

Additional Responsibilities:

  • Ensure compliance among team members with departmental and casino policies.
  • Oversee the cleanliness, safety, and water quality of the pool and spa at the Vegas Casino.
  • Evaluate existing fixtures and equipment, recommending necessary updates.
  • Coordinate pest control measures as needed.
  • Schedule and lead departmental team meetings.
  • Organize special cleaning projects.
  • Perform other related duties as assigned.

Contacts:
Engage and collaborate with immediate peers, other departmental staff, supervisors/managers, executives, customers, and external vendors/service providers.

Physical Requirements:
The position is classified as medium duty, requiring the ability to lift up to 50 pounds maximum and frequently lift/carry up to 25 pounds. Physical activities include constant standing, walking, stooping, kneeling, crawling, reaching, and manual handling, as well as the use of hearing and vision. Frequent climbing and typing are also necessary, with occasional sitting and pushing. Working conditions entail constant exposure to varied air quality and frequent exposure to weather, extreme heat, noise, and vibrations, with occasional wet/humid conditions. Potential hazards include consistent exposure to high places, chemicals, insecticides/pesticides, and infectious materials, alongside necessary use of safety equipment such as glasses, gloves, and dust masks as required.

Requirements:

  • Education: A high school diploma or equivalent is required.
  • Experience: A minimum of 4 years in a housekeeping management role is essential.
  • Certification/License: A Certified Executive Housekeeper (CEH) certification is preferred. Candidates must also pass a criminal background investigation as mandated by the National Indian Gaming Commission.
  • Knowledge, Skills, and Abilities: Candidates must possess knowledge of the equipment used to maintain various flooring types, a comprehensive understanding of chemicals used in the hospitality sector, and familiarity with word processing, spreadsheets, and database software. Knowledge of commercial laundry operations is required. The ability to thrive in high-stress situations, work independently with minimal supervision, and effectively communicate both orally and in writing is crucial. Strong project management skills are necessary, along with financial management capabilities. Candidates should be flexible and available for various shifts, including nights, weekends, and holidays. Preference will be given to Native American applicants.

Job Posting Date: Sun, 17 Nov 2024 23:50:25 GMT

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