Team Leader-Tractor Supply Company

Job Description

Job Title: Team Leader

Company: Tractor Supply Company

Location: Charlotte, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a “Team Leader” role in Charlotte, MI, we need to compare it to the typical salary range for similar positions within the region and industry. Generally, team leaders in this area can expect to earn between $20 to $35 per hour, depending on experience, industry, and specific responsibilities. A competitive hourly rate should ideally fall within this range or slightly above, taking into account the local cost of living and market demand. If the offered rate is at or above the midpoint of this scale, it can be considered competitive; however, if it’s significantly lower, it may struggle to attract qualified candidates. For a more precise analysis, the exact hourly rate would be needed to ensure alignment with current market conditions.

Job description:

The Team Leader plays a pivotal role in supporting the Store Manager and Assistant Store Manager to achieve operational, sales, and merchandising objectives, all while delivering a Legendary Customer Experience. This position is also crucial in fostering a safe and productive work environment for Team Members, customers, and vendors, and involves training Team Members on the proper application of company policies and procedures.

We seek individuals who are passionate about enhancing the quality of life in our communities and who wish to extend that commitment to others. At Tractor Supply, we dedicate ourselves to making life a little better each day for our neighbors and our teams.

Essential Duties and Responsibilities:

Candidates must demonstrate availability, flexibility, adaptability, and a service-oriented mindset, fulfilling the following key responsibilities:

• Maintain regular and predictable attendance.
• Work scheduled shifts and accommodate varied hours, including days, nights, weekends, and overtime based on business needs.
• Uphold and promote a safe, productive work environment by strictly adhering to policies and procedures.
• Deliver exceptional customer service by employing the GURA (Greet, Uncover, Recommend, Ask) methodology, which includes:
  • Greeting the Customer.
  • Identifying Customer Needs and Wants.
  • Recommending Product Solutions.
  • Adding Value and Appreciating the Customer.

Throughout the day, the Team Leader will perform a variety of essential duties that may shift based on operational demands, including but not limited to:

• Executing assigned merchandising activities for promotional and seasonal items.
• Performing opening and closing procedures.
• Transporting and depositing funds at the bank.
• Assessing store conditions and assigning duties appropriately.
• Organizing and prioritizing workflow through a daily planner.
• Ensuring merchandise recovery.
• Participating in freight processing.
• Conducting regular and promotional price changes.
• Resolving customer concerns to guarantee a Legendary shopping experience that stands out from the competition.
• Adhering to loss prevention standards and addressing alarm calls as necessary.
• Communicating effectively with Team Members regarding their job functions, responsibilities, and financial goals.
• Operating the cash register while supervising cash handling practices.
• Supporting Team Members in the appropriate implementation of policies and procedures.
• Ensuring the safety and well-being of live birds, including sanitizing and maintaining poultry holding tanks.
• Operating forklifts and bailers when necessary.
• Completing documentation associated with all duties performed.
• Obtaining any required licenses or certifications as dictated by the business.
• Performing additional duties as assigned.

Required Qualifications:

• Experience: Retail experience, along with familiarity in farming, ranching, pet/equine care, or welding, is highly preferred. Supervisory experience is also advantageous. Candidates must be at least 18 years of age and possess a valid driver’s license.

• Education: A high school diploma or equivalent is preferred, though not mandatory. Candidates must be able to read, write, and perform basic arithmetic with accuracy.

Preferred Knowledge, Skills, or Abilities:

• Basic computer proficiency.
• Excellent reading, writing, and arithmetic skills.
• Strong interpersonal abilities to resolve issues ethically and with minimal conflict.
• Capability to execute the principal responsibilities of Team Members.

Working Conditions:

• The work environment is generally favorable, involving indoor settings with moderate noise.
• Shift lengths may vary between stores, typically lasting no less than 4 hours and possibly exceeding 8 hours.
• Promotion of a safe work environment for Team Members and customers is essential, including adherence to company safety training guidelines.
• Flooring is predominantly made of hard surfaces (e.g., concrete, asphalt), with adequate lighting and temperature control.
• Capacity to work outdoors in various weather conditions is required.

Physical Requirements:

• Must be capable of moving and transferring merchandise weighing up to 50 pounds throughout the store.
• Ability to push and pull merchandise weighing up to 2,000 pounds with appropriate material handling equipment (e.g., pallet jack).
• Occasional lifting or reaching for merchandise overhead.
• Frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and climbing ladders.
• Sustained movement throughout the store for the entirety of the shift.
• Safe access to all areas of the store, including the selling floor, side lot, stock area, and register area.
• Proficient operation and use of store equipment (e.g., dolly, hand truck, forklift, baler, computer, cash register), noting that forklift and baler operation restrictions apply to individuals under 18.
• Continuous operation of store equipment like computers and cash registers.
• Accurate completion of documentation and the ability to utilize effective written and verbal communication with team members and customers.
• Proficient processing of information and merchandise through the point-of-sale system.
• Experience handling poultry as required.
• Successful completion of training and certification for propane dispensing when applicable.
• Flexibility for travel as needed to support district operations and the capability to drive or operate a vehicle for business needs.
• This position is non-sedentary, requiring individuals to complete various training and certification requirements as necessary.

Disclaimer:

This job description outlines the main responsibilities of the role and is not intended to serve as an exhaustive list of all duties associated with the position. Team members are expected to perform additional responsibilities as assigned by their supervisor.

Already a team member? Please apply or refer a friend through our internal portal.

Connection:

At Tractor Supply Company, our Mission and Values are fundamental elements that shape our culture and guide our decision-making processes. They represent the core of who we are in an ever-evolving environment.

Empowerment:

We encourage Team Members to balance their business and personal lives, empowering them to lead fulfilling lives through our total rewards offerings for full-time and eligible part-time Team Members at TSC and Petsense. We care about what matters to you.

Opportunity:

We believe in the significance of exceptional service at Tractor Supply Company, which is why our Team Members are our utmost priority. If you’re seeking a career with a clear path for growth, your opportunity lies here at Tractor Supply and Petsense.

Job Posting Date: Mon, 18 Nov 2024 08:05:47 GMT

Apply now!