Customer Service Rep(01102) – 25 Jackson Industrial Drive-Domino’s Pizza

Job Description

Job Title: Customer Service Rep(01102) – 25 Jackson Industrial Drive

Company: Domino’s Pizza

Location: Ann Arbor, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for the Customer Service Representative role at the specified location, I would need to know the exact hourly rate being offered. Generally, customer service representative salaries in Ann Arbor, MI tend to range between $15 to $20 per hour, depending on experience and specific company factors. If the offered rate falls within or above this range, it can be considered competitive and likely aligns with industry standards. Additionally, factors such as benefits, work environment, and growth opportunities are also essential in making a comprehensive assessment of the job’s competitiveness in the current market. If you provide the specific hourly rate, I can offer a more tailored analysis.

Job description:

You possess the enthusiasm and energy to thrive in a dynamic environment. Are you seeking a rewarding job that accommodates your schedule? At Domino’s Pizza, we are dedicated to meeting the demands of our customers during peak hours, allowing you the flexibility to work part-time or full-time while still having ample time for school, socializing, or any other activities. Whether you are looking for a primary job or a secondary source of income, Domino’s Pizza can be the ideal opportunity for you.

We are currently on the lookout for motivated and personable customer service representatives. Our rapid growth has created numerous opportunities for career advancement, whether your goals include moving into management or exploring other pathways within the company. If you are interested in a role that aligns with your aspirations—be it a hobby, your main career, or a supplementary job—please reach out to us.

Many of our team members began as delivery drivers and have successfully progressed to become franchise owners. Our organization provides a spectrum of opportunities for advancement, from customer service roles to management positions, including General Manager and Corporate Operations Manager or Franchisee.

At Domino’s Pizza, we are committed to fostering a diverse and inclusive environment where every team member’s unique talents and contributions are acknowledged and valued. Our mission is to empower each individual to reach their fullest potential, celebrating the differences that enhance our teamwork.

We take great pride in our employees, and our employees take pride in being part of Domino’s Pizza. Our commitment to being the leading pizza delivery service relies on exceptional team members collaborating effectively. At Domino’s Pizza, our people always come first.

Job Requirements:
Candidates must be at least 16 years of age. Responsibilities for all store team members include operating equipment, stocking ingredients from the delivery area to storage and preparation areas, preparing products, processing telephone orders, taking inventory, completing related paperwork, and performing routine cleaning duties.

Training:
On-the-job orientation and training will be provided.

Communication Skills:
Candidates must possess the ability to understand and follow written instructions accurately as well as communicate effectively, both verbally and in writing, with customers and co-workers regarding order processing.

Essential Functions/Skills:
Candidates should be able to perform basic mathematical operations swiftly and accurately, including making correct monetary change. Good verbal, written, and telephone communication skills are essential for order taking and processing. Coordination between hands and eyes is necessary to make quick and precise movements, and proficiency in entering orders using a computer keyboard or touch screen is required.

Work Conditions:
Candidates should be prepared for exposure to a variety of conditions, including adverse weather when performing outdoor tasks. Indoor work environments may range from temperatures as low as 36 degrees in coolers to higher than 90 degrees in certain areas. Exposure to food odors and cornmeal dust, as well as close quarters in walk-in coolers, may be part of the role. Additional conditions include working near hot surfaces and equipment, sharp edges, and moving mechanical parts.

Sensing Requirements:
Candidates will need to have good hearing for telephone communication, near and mid-range vision for in-store tasks, depth perception, and the ability to distinguish between hot and cold surfaces.

Temperaments:
Successful candidates will need to effectively manage multiple tasks, work collaboratively and independently, function under pressure, adhere to strict quality control standards, engage with customers, analyze and compile data, and make informed decisions.

Physical Requirements:
The role requires standing for most tasks, walking short distances, and occasionally sitting for administrative responsibilities. Team members may need to lift and move bulk deliveries, which can weigh up to 50 pounds and may require pushing and pulling trays, reaching at various heights, and frequent hand coordination for food preparation and order processing tasks. Additionally, climbing may be necessary for certain maintenance duties.

Team members may be called upon to utilize various tools and equipment, including pencils, computers, telephones, calculators, and food preparation gadgets.

If you are ready to take on this exciting opportunity, we invite you to apply and become part of our Domino’s Pizza team!

Job Posting Date: Thu, 21 Nov 2024 03:07:12 GMT

Apply now!