Retail Sales Associate-HomeGoods

Job Description

Job Title: Retail Sales Associate

Company: HomeGoods

Location: Grand Rapids, MI

Pay: $13 – 13.5 per hour

AI Pay Analysis: The hourly rate of $13 – $13.50 for a Retail Sales Associate in Grand Rapids, MI, is generally competitive but slightly below the average market rate. As of 2023, retail associates in Michigan typically earn between $14 and $16 per hour, depending on experience and the specific retailer. Factors such as local cost of living, demand for retail workers, and employer benefits can affect competitiveness. As the area continues to experience wage growth in the retail sector, the proposed rate may be less appealing to job seekers, especially in the context of increased living expenses. Employers might need to consider offering higher wages or additional benefits to attract and retain talent in this role.

Job description:
At HomeGoods, we pride ourselves on creating a welcoming atmosphere in our over 500 stores, dedicated to providing the delightful touches that transform a house into a home. Our work environment is dynamic and encouraging, providing every team member with the opportunity to Discover Different with each shift.

As a key contributor to our team, you will be responsible for delivering an exceptional customer experience by engaging with and assisting all customers, embodying our customer service principles, and maintaining a clean and organized store environment. You will also adhere to operational, merchandise, and loss prevention standards. In this versatile role, you may be cross-trained to support various areas of the store as business needs arise.

Key Responsibilities:
– Exemplify exemplary customer service practices with both internal and external customers.
– Foster a positive store culture grounded in honesty, integrity, and respect.
– Accurately process customer purchases and returns, ensuring correct change is provided according to established procedures.
– Promote credit and loyalty programs to enhance customer value.
– Uphold the merchandising philosophy by following established procedures and standards.
– Efficiently prepare merchandise for the sales floor in accordance with company guidelines.
– Proactively engage in store recovery as required throughout the day.
– Maintain organizational, cleanliness, and recovery standards for the sales floor while contributing to the overall maintenance and cleanliness of the store.
– Provide and accept recognition and constructive feedback to foster a supportive work environment.
– Comply with all labor laws, policies, and procedures.
– Support shrink reduction initiatives and participate in safety awareness to maintain a secure store environment.
– Perform additional duties as assigned.

Qualifications:
– Demonstrated strong customer service skills.
– Flexibility in scheduling to meet business needs.
– Excellent communication and organizational abilities, with a keen attention to detail.
– Ability to multitask effectively.
– Adaptability in responding to changes in direction or unexpected situations.
– Capability to lift heavy objects with or without reasonable accommodation.
– Strong collaboration skills with colleagues and supervisors.
– Previous retail customer experience is preferred.

We offer a robust benefits package, including an associate discount, Employee Assistance Program (EAP), and support for smoking cessation and bereavement. Other offerings include a 401(k) plan with associate contributions, childcare and cell phone discounts, pet and legal insurance, credit union access, and referral bonuses. Those meeting service or hours requirements are eligible for additional benefits, such as a 401(k) match, medical/dental/vision coverage, health savings accounts (HSA), life insurance, short/long-term disability, paid parental leave, and more. Benefits are subject to the terms of the applicable plan or program and may evolve over time. For further details, please reach out to your TJX representative.

The starting pay for this position ranges from $13.00 to $13.50 per hour, determined by various factors, including relevant skills, qualifications, and experience.

We welcome applicants with arrest or conviction records to apply.

At HomeGoods, we embrace the unknown—new products, fresh challenges, and innovative ways to transform living spaces. Our offerings enhance the lives of our customers, and our supportive culture ensures we uplift one another. Together, we Discover Different across the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different embodies our commitment to diversity; we celebrate each individual’s unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital status, or military status. We also provide reasonable accommodations to qualified individuals with disabilities according to the Americans with Disabilities Act and applicable laws.

Job Posting Date: Thu, 21 Nov 2024 08:01:50 GMT

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