Loss Prevention Officer-Marriott

Job Description

Job Title: Loss Prevention Officer

Company: Marriott

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for a Loss Prevention Officer in Detroit, MI, we generally consider the local labor market, average wages for similar roles, and industry standards. As of recent data, the typical hourly wage for loss prevention officers in Detroit ranges from $15 to $25, depending on experience and specific job responsibilities. If the rate in question falls within or slightly exceeds this range, it would be considered competitive, particularly if it includes benefits or opportunities for advancement. However, if it significantly undercuts this average, it may be less attractive compared to similar opportunities in the area. Overall, the competitiveness of the rate is contextual and should be evaluated alongside the job’s specific requirements and overall compensation package.

Job description:
POSITION SUMMARY
The Security Officer is responsible for patrolling all areas of the property and assisting guests with room access. Key duties include monitoring closed circuit television, perimeter alarm systems, duress alarms, and fire life safety systems. The officer will lock property entrances when required and conduct daily physical hazard inspections. In the event of accidents, the Security Officer will respond promptly, contact emergency medical services if needed, and administer first aid or CPR as necessary.

Additionally, the officer will assist guests and employees during emergency situations, notifying the appropriate individuals in the case of accidents, disturbances, or other incidents. The role requires the ability to defuse tense situations and call for external assistance when necessary. The Security Officer will be responsible for completing incident reports to document any Security/Loss Prevention-related occurrences, addressing interruptions and complaints, and resolving safety hazards.

The officer will also escort unwelcome individuals off the property while maintaining a seamless operation. Responsibilities further include reporting on vehicle accidents or thefts, utilizing proper codes when seeking assistance, and completing a Loss Prevention shift summary/daily activity report. Confidentiality of all Security/Loss Prevention and property reports is paramount, with information released solely to authorized individuals. Conducting investigations, gathering evidence, and interviewing relevant parties is also part of the position.

Compliance with company policies and procedures is essential, including reporting accidents, injuries, and unsafe work conditions to management, completing safety training and certifications, maintaining a professional appearance, ensuring the protection of company assets, and upholding the confidentiality of proprietary information.

A core aspect of this role involves providing exceptional guest service by welcoming and acknowledging all guests according to company standards, anticipating and addressing guests’ service needs, and assisting individuals with disabilities. The Security Officer will communicate with others using clear and professional language and accurately prepare and review documentation.

Positive working relationships with colleagues are expected to support team objectives, comply with quality assurance standards, and demonstrate the ability to stand, sit, or walk for extended periods. Additional physical requirements include reading and visually verifying information in various formats, inspecting tools and equipment, and effectively moving, lifting, carrying, pushing, pulling, and placing objects with varying weights. The officer should be able to navigate narrow, confined, or elevated spaces and maneuver over sloping, uneven, or slippery surfaces.

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No prior related work experience required.
Supervisory Experience: No supervisory experience required.
License or Certification: None required.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and fostering an inclusive, people-first culture. We advocate for non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

About the Team: At Courtyard, we are dedicated to meeting the diverse needs of travelers. Inspired by the creation of the first hotel designed specifically for business travelers, the Courtyard experience aims to empower guests regardless of their travel purposes. We are looking for achievers who are passionate about providing exceptional guest experiences, enjoy being part of a small yet ambitious team, and are eager to learn how to continuously improve—all while having fun.

By joining Courtyard, you become part of a prestigious portfolio within Marriott International. Here, you can perform at your best, find your purpose, and belong to an extraordinary global team, empowering you to become the best version of yourself.

Job Posting Date: Fri, 22 Nov 2024 05:39:58 GMT

Apply now!