Valet Attendant | FT-Greenleaf Hospitality Group

Job Description

Job Title: Valet Attendant | FT

Company: Greenleaf Hospitality Group

Location: Kalamazoo, MI

Pay: $12 per hour

AI Pay Analysis: An hourly rate of $12 for a “Valet Attendant” role in Kalamazoo, MI, appears to be on the lower end of the spectrum when compared to national and regional standards for similar positions. As of 2023, valet attendants in the United States typically earn between $13 to $20 per hour, often with additional tips, which can significantly increase total earnings. In Michigan, the average wage for valet attendants tends to hover around $15 to $17 per hour. Therefore, $12 per hour may not be competitive and could struggle to attract quality candidates, especially considering the responsibilities associated with customer service and vehicle management in the hospitality industry.

Job description:
A Look Into Working for the Front Office
The dynamic front office team at Greenleaf Hospitality Group plays a pivotal role in delivering exceptional guest experiences. As a member of our front office team, you will engage with guests through a professional and customer-centric approach, ensuring seamless service and overall satisfaction. You will collaborate with various departments, honing your communication and problem-solving skills within a fast-paced environment. This role offers ample opportunities for professional growth, competitive benefits, and a supportive team culture, making it ideal for individuals who are passionate about hospitality and committed to excellence. Join us in a position that provides flexible hours, direct guest interaction, and the chance to be part of a company dedicated to innovation, teamwork, and community involvement.

Responsibilities
In this role, you will be responsible for:
– Operating the company shuttle as needed and ensuring the vehicle remains clean and well-maintained.
– Maintaining an extensive knowledge of hotel amenities, local attractions, and events.
– Valet parking guest vehicles while adhering to safety procedures, as well as applicable laws and regulations.
– Escorting guests to their cars, rooms, or designated outlets.
– Delivering packages and amenities to guest rooms promptly.
– Assisting guests with their luggage.
– Managing a bell cart as necessary.
– Keeping a comprehensive shuttle log and efficiently planning departure and arrival times.
– Greeting guests and opening doors as they arrive and depart from the hotel.
– Organizing and storing guest luggage securely.
– Staffing the coat room for events as needed.
– Assisting guests in unloading luggage from their vehicles.
– Directing guests to the Front Desk for check-in.
– Providing knowledgeable assistance to guests regarding outlets and amenities to facilitate cross-selling opportunities.
– Ensuring vehicle cleanliness at all times.
– Demonstrating strong analytical and navigation skills.
– Coordinating multiple pick-ups and drop-offs according to a schedule, even in changing circumstances.
– Safely holding guest luggage with appropriate security measures.
– Transporting guests to and from the airport via shuttle service.
– Maintaining an open line of communication throughout all shifts.

Qualifications
To succeed in this role, you will need:
– A clean DMV driving record for consideration.
– Adequate manual dexterity to load and unload luggage effectively.
– The ability to stand for extended periods, potentially up to 8 hours or more.
– The capability to stoop and bend as required by the tasks.
– Physical strength to lift up to 75 pounds.
– Proficient handling of responsibilities that necessitate repetitive motion tasks.

What’s in it for You
– Access to a robust Employee Assistance Program offering a variety of services, including up to 7 complimentary counseling sessions per year.
– Health and Wellness reimbursement of up to $600 annually for expenses such as massages, gym memberships, and running shoes.
– A 10% discount on Greenleaf Hospitality Group outlets.
– A daily provided meal during shifts.
– Discounted hotel rates at Radisson Hotel Group properties worldwide.
– A Parental Leave Program (Full-Time Option).
– A 401K plan with a 100% match up to 3% (Full-Time option).
– Comprehensive Medical, Dental, and Vision plans (Full-Time option).

Top Reasons to Work With GHG
– Join a Front Office team that is energetic, enthusiastic, and dedicated to creating memorable guest experiences.
– Enhance your skills and grow your experience in an environment that prioritizes personal and professional development.

Job Posting Date: Fri, 22 Nov 2024 05:17:03 GMT

Apply now!