Clinic Service Representative – Radiology – Rotating-Henry Ford Health System

Job Description

Job Title: Clinic Service Representative – Radiology – Rotating

Company: Henry Ford Health System

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the hourly rate for the role of “Clinic Service Representative – Radiology – Rotating” in Detroit, MI, it’s essential to compare the offered wage against industry standards and local market conditions. Typically, clinic service representatives in radiology can expect hourly rates ranging from $15 to $25, depending on experience, qualifications, and the specific healthcare facility. In Detroit, where the cost of living is somewhat lower than the national average, a competitive hourly rate would likely fall within this range or slightly above, especially for roles that require rotating shifts. If the rate being offered is within or above this range, it would be considered competitive; however, if it falls significantly below, it may not align with industry standards for this particular role in that location.

Job description:

Under general supervision, this role follows established operating procedures for all aspects of patient registration activities. Key responsibilities include patient reception, face-to-face check-in and check-out, pre-registration, insurance verification, cash collections, chart reconciliation, and patient discharge. The position actively supports an organizational culture dedicated to exceptional service excellence across all customer interactions.

Education and Experience Required:
Candidates must possess a High School Diploma or equivalent. Proficiency in calculations and form completion is essential, alongside extensive use of computer information systems. Familiarity with a clinical environment is preferred. The ability to handle detailed information is required, as is effective interpersonal communication skills for interacting with patients, visitors, medical staff, and other healthcare personnel both in person and via telephone.

The ideal candidate will demonstrate the capacity to manage multiple tasks efficiently, ensuring that the needs of clinic staff and patients are met in a timely manner. A capacity to discuss patients’ general financial responsibilities and facilitate connections to the Customer Service Center at the Corporate Business Office is crucial. Candidates must be able to thrive in a fast-paced environment with frequent interruptions while contributing positively within a team context. Successful completion of annual competencies is required, along with basic computer skills, such as using software and email, keyboard navigation, and logging in and out of computer systems.

We value the ability to interact effectively with diverse populations and age groups, as well as dependability, punctuality, strong organizational skills, and the capacity to multitask.

Additional Information:

• Organization: Henry Ford Hospital – Detroit Main Campus
• Department: Radiology – Scheduling
• Shift: Rotating
• Union Code: Not Applicable

This posting outlines the primary duties, responsibilities, and authority associated with this role but is not exhaustive. Incumbents may be required to perform job-related tasks beyond those explicitly listed.

Overview:
Henry Ford Health is devoted to partnering with millions on their health journeys, locally and globally. Our comprehensive range of services includes primary and preventive care, specialty care, health insurance, home health offerings, virtual care, pharmacy, eye care, and other health care retail options. With the inclusion of former Ascension southeast Michigan and Flint region locations, Henry Ford operates 13 hospitals and numerous ambulatory care facilities. Based in Detroit, we are recognized as one of the nation’s leading academic medical centers, spearheading the Future of Health: Detroit initiative, which represents a $3 billion investment in transforming the Henry Ford academic healthcare campus.

Benefits:
The health and well-being of our team members are our top priorities. We offer support across various aspects of wellness: physical, emotional, social, financial, and spiritual. Our Total Rewards program features competitive health plan options, including three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan. Additional benefits include dental and eye care coverage, tuition assistance, family formation benefits, discounts at various businesses, and more. Please note that employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer:
Henry Ford Health is committed to fostering an inclusive environment that promotes the hiring, advancement, and fair treatment of all individuals, irrespective of race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, genetic information, or any other protected status as outlined by applicable federal and state laws.

Job Posting Date: Fri, 22 Nov 2024 08:45:59 GMT

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