Part Time – Head Cashier – Flexible-Lowe’s

Job Description

Job Title: Part Time – Head Cashier – Flexible

Company: Lowe’s

Location: Chesterfield, MI

Pay:

AI Pay Analysis: To provide an accurate analysis of the hourly rate for the “Part Time – Head Cashier – Flexible” role in Chesterfield, MI, I would need specific figures. However, generally speaking, head cashiers in retail typically earn between $12 to $20 per hour, depending on factors such as experience, employer, and location. In Chesterfield, MI, the competitive pay for part-time cashier roles often aligns with the state’s minimum wage and may fall within this range. If the offered rate is above the local minimum wage and aligns with the upper tier of this average, it would be considered competitive, especially if it includes benefits or flexible scheduling.

Job description:

Essential Functions:
Note: Minors in this role may not be responsible for some of the activities listed below.

Assisted Self Check Out

• Demonstrate competency in monitoring and identifying customers requiring assistance across multiple self-checkout registers simultaneously.
• Proactively approach and interact with customers to recommend products and services.
• Engage with multiple customers at various registers, providing assistance and ensuring a smooth shopping experience.
• Navigate the checkout area effectively, performing tasks such as standing, walking, reaching, bending, lifting, and moving products to ensure transactions are completed accurately.
• Express gratitude to customers for their business and encourage their return visits to Lowe’s.

Customer Service

• Deliver exemplary SMART customer service consistently, adhering to Lowe’s policies, procedures, and programs.
• Actively seek out customer needs and assist in locating, demonstrating, selecting, carrying, and/or loading merchandise.
• Provide knowledgeable and prompt responses to customer and employee inquiries by guiding them through the store and assisting with projects as needed.
• Demonstrate genuine appreciation for customers during all interactions.
• Communicate relevant information regarding stock, special order merchandise, features and benefits, application, and warranty information related to Lowe’s programs.
• Mentor, develop, and provide feedback and training to associates in various departmental responsibilities and sales opportunities.
• Utilize a cash register to accurately process sales transactions, returns, and refunds, in compliance with company guidelines.
• Supply appropriate monetary change to CSA Front End associates for register tasks.
• Offer supervision, coaching, and support to the CSA Front End Team (Front End/Loaders).
• Remove security tags, verify product information, and bag merchandise for customers.
• Handle incoming phone calls, directing calls or taking messages as necessary.
• Open additional registers as required to ensure adequate coverage at all times.
• Assist in line vesting to promote a quicker checkout process.

In-stock

• Prepare the register area at the start and end of shifts by ensuring the functionality of registers and scanners, as well as stocking necessary supplies.
• Inspect returned merchandise for any damages.
• Enter and submit customer orders, print order tickets, verify receipts, and sign off on loading tickets.
• Review and organize online orders and returned merchandise in the designated areas.
• Research product information and competitor pricing to validate price matching.
• Document all items utilized within the store on the store use list.

Clean and Safe Stores

• Obtain safety bags from the cash office and monitor cash drawer limits to ensure compliance with requirements.
• Monitor merchandise entering and exiting the store, assisting customers or associates when alarms are triggered.
• Recognize common signs of shoplifting, theft, and other security threats, promptly communicating these to management and/or Asset Protection.
• Ensure adherence to housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization in the store and work areas.
• Foster a safe and secure work environment by performing daily safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
• Comply with all safety requirements pertinent to regular job responsibilities, such as top stock safety, proper installation of safety cables, use of aisle blockers, and employing safety devices.
• Operate store equipment as required based on specific role and department responsibilities (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).

General

• In addition to the outlined responsibilities, this individual is accountable for any additional duties as assigned.

Minimum Requirements:

• Less than one year of experience utilizing a computer, including inputting, accessing, modifying, or outputting information.
• Less than one year of experience with common retail technology, such as smartphones and tablets.
• 1 to 2 years of experience in a retail cashier role.
• Ability to lift items weighing up to 15 pounds with or without reasonable accommodation.

Preferences:

• High school diploma or equivalent.
• 1 to 2 years of experience in identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and effectively explaining warranties and product features.
• 1 to 2 years of experience in a head cashier position.
• 1 to 2 years of experience in any department at a Lowe’s retail store.
• 1 to 2 years of supervisory experience, including directing, delegating, evaluating, training, and coaching employees.
• Less than one year of experience in retail environments detecting common signs of shoplifting (e.g., concealed merchandise, items hidden in carts, switched price tags).

Lowe’s is an equal opportunity employer committed to administering all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by federal, state, or local law.

Job Posting Date: Sat, 23 Nov 2024 02:45:37 GMT

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