Airport Passenger Service Agent – DTW (Delta)-Unifi Aviation

Detroit, MI
November 23, 2024
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Job Description

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Job Title: Airport Passenger Service Agent – DTW (Delta)

Company: Unifi Aviation

Location: Detroit, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for the “Airport Passenger Service Agent – DTW (Delta)” role in Detroit, MI, it is essential to consider the average pay for similar positions in the region. Typically, Airport Passenger Service Agents earn between $14 to $20 per hour, depending on experience and specific responsibilities. In the Detroit area, Delta Air Lines generally offers competitive compensation and benefits, often at the higher end of this range, especially considering the company’s reputation and employee perks. Therefore, if the hourly rate for this position falls within or above this range, it can be deemed competitive and aligned with industry standards for airport service roles in Detroit. If the rate is significantly lower, it might not attract skilled candidates effectively.

Job description:

Unifi is seeking enthusiastic individuals for the role of Airport Passenger Service Agent at Detroit Metropolitan Airport (Delta). This is a part-time position with a competitive base pay rate of $16.50 per hour.

Position Summary:
As an Unifi Customer Service Agent, you will be the face of our organization, delivering exceptional customer service to our passengers. Your friendly demeanor and passion for helping others will contribute to creating a positive travel experience.

Key Responsibilities:

  • Assist passengers with baggage pick-up.
  • Help resolve issues related to delayed, lost, or damaged luggage.
  • Utilize computer software to track and catalog luggage effectively.
  • Manage customer interactions with professionalism and efficiency.
  • Undertake additional duties as assigned, consistent with your skills and experience.
  • Regularly lift, carry, push, pull, and move items weighing 70 pounds or more, with repetitive lifting of 40 to 50 pounds on elevated surfaces.

Basic Qualifications:

  • Must be a local (in-state) resident.
  • High school diploma or GED is required.
  • A valid in-state driver’s license is mandatory.
  • Must be able to pass a pre-employment drug screening.
  • Ability to successfully complete a background check covering up to 10 years.
  • Candidates must be at least 18 years of age.
  • Authorization to work in the United States as defined by the Immigration Reform Act of 1986 is required.
  • Completion of ramp and SIDA training is necessary for obtaining airport authority identification security.
  • Must be capable of carrying heavy items up and down jetway stairs.
  • Ability to remain alert to moving vehicles or aircraft and to operate radio equipment is essential.

Benefits:
We offer a comprehensive benefits package along with competitive compensation. As a rapidly growing company, we provide excellent opportunities for engaging and challenging work, with limitless potential for career advancement.

Unifi is committed to promoting equal opportunity employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Job Posting Date: Sat, 23 Nov 2024 08:51:36 GMT

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