Part Time – Head Cashier – Flexible-Lowe’s

Job Description

Job Title: Part Time – Head Cashier – Flexible

Company: Lowe’s

Location: Canton, MI

Pay:

AI Pay Analysis: To analyze the competitiveness of the hourly rate for the “Part Time – Head Cashier – Flexible” role in Canton, MI, it is essential to consider various factors such as local wage trends, cost of living, and typical industry pay. As of late 2023, the average hourly wage for a head cashier in the U.S. ranges from $12 to $20, depending on the employer and region, with higher wages common in urban areas or larger retail chains. In Canton, MI, wages for similar positions might trend toward the mid-to-upper end of that spectrum, especially considering the demand for flexible scheduling. If the offered hourly rate falls within or above this range, it would be competitive and align well with industry standards; if below, it may not attract candidates effectively given the current labor market.

Job description:
Essential Functions:
Note: Minors in this role may not be responsible for certain activities listed below.

Assisted Self Checkout
– Effectively monitors and identifies customers in need of assistance at multiple self-checkout registers concurrently.
– Proactively approaches customers to recommend products and services based on their needs.
– Engages with multiple customers across various registers simultaneously, providing assistance as needed.
– Moves through the checkout area performing tasks such as standing, walking, reaching, bending, lifting, and organizing products to ensure seamless transaction completion.
– Exceeds customer expectations by expressing gratitude for their business and encouraging future visits to Lowe’s.

Customer Service
– Upholds exceptional customer service standards through the diligent application of Lowe’s policies, procedures, and programs.
– Proactively connects with customers to discern their needs, assisting them in product location, demonstration, selection, carrying, and loading.
– Responds to inquiries from customers and employees promptly, providing knowledgeable guidance and facilitating project overviews when necessary.
– Demonstrates genuine appreciation for customers.
– Communicates comprehensive information regarding stock availability, special orders, product features, applications, and warranty details associated with Lowe’s offerings.
– Mentors, develops, and trains associates on departmental responsibilities and sales opportunities.
– Operates a cash register to process transactions, returns, and refunds in accordance with company guidelines.
– Provides monetary change and support to CSA Front End associates during register activities.
– Supervises and coaches the CSA Front End Team, including Front End and Loaders.
– Assists with security tag removal, product verification, and merchandise bagging for customers.
– Manages incoming phone calls, directing or taking messages as required.
– Opens additional registers when necessary to ensure consistent coverage.
– Assists with line vesting to facilitate quicker checkout processes.

In-stock
– Prepares the register area at the start and end of each shift by verifying register functionality and restocking supplies.
– Inspects returned merchandise for any damages.
– Inputs and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets.
– Reviews and organizes online orders and returned merchandise in designated areas.
– Conducts price verifications by comparing product information and competitor pricing.
– Records items utilized in the store on the store use lists.

Clean and Safe Stores
– Retrieves safety bags from the cash office and monitors cash levels in drawers to maintain compliance with company requirements.
– Observes merchandise entering and exiting store premises and assists customers or associates triggering alarms.
– Identifies potential signs of shoplifting, theft, and other security concerns, promptly reporting them to management and/or Asset Protection.
– Ensures adherence to housekeeping standards and programs, maintaining the cleanliness and organization of both store and work areas.
– Promotes a safe work environment by conducting daily safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
– Complies with all safety requirements relevant to assigned duties, including adhering to safety protocols and utilizing safety devices.
– Operates necessary store equipment according to the specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance systems, etc.).

General
– In addition to the aforementioned responsibilities, the individual in this role is accountable for performing other assigned duties as needed.

Minimum Requirements:
– Less than 1 year of experience utilizing a computer for inputting, accessing, modifying, or outputting information.
– Less than 1 year of experience with common retail technology, such as smartphones and tablets.
– 1 to 2 years of retail experience as a cashier.
– Ability to lift items weighing up to 15 pounds, with or without reasonable accommodation.

Preferences:
– High school diploma or equivalent.
– 1 to 2 years of experience in identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explanation of warranties and product benefits.
– 1 to 2 years of experience serving as a head cashier.
– 1 to 2 years of experience working in any department within a Lowe’s retail store.
– 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
– Less than a year of retail experience in identifying common signs of shoplifting (e.g., merchandise concealed within containers, products hidden under carts, switched price labels).

Lowe’s is an equal opportunity employer and upholds all personnel practices without discrimination based on race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Job Posting Date: Sun, 24 Nov 2024 23:50:48 GMT

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