Supervisor – Hiring Now-Parkhurst Dining

Job Description

Job Title: Supervisor – Hiring Now

Company: Parkhurst Dining

Location: University Heights, OH

Pay: $20 – 25 per hour

AI Pay Analysis: The hourly rate of $20 to $25 for the “Supervisor – Hiring Now” position in University Heights, OH, appears to be on the lower end of the spectrum when compared to market standards for supervisory roles in similar industries and regions. As of 2023, the average hourly wage for supervisors in various sectors generally ranges from $25 to $35, depending on factors such as industry, experience, and specific job responsibilities. While this rate may attract candidates, particularly those new to supervisory roles or in entry-level management, it may struggle to retain experienced professionals given the increasing demand for skilled supervisors and competitive rates in urban Ohio markets. Overall, this pay scale is somewhat competitive but could benefit from an adjustment to better align with industry standards.

Job description:

The pay range for this position is $20 – $25 per hour, commensurate with experience. Available shifts include 2:00 PM to 10:00 PM and 4:00 PM to 12:30 AM.

Parkhurst Dining is a family-owned and operated company dedicated to providing exceptional culinary, dining, and catering services to over 80 organizations and universities. We pride ourselves on crafting food from scratch using locally sourced ingredients, prepared with passion, and served with warmth. Our culinary experience is distinctly and authentically Parkhurst. If you are seeking an environment where you can pursue your passion, enjoy your work, and have opportunities for growth, we invite you to consider joining our team! Parkhurst Dining is a part of Eat’n Park Hospitality Group, a regional portfolio of foodservice concepts that serves 50 million guests annually across restaurants, college and corporate campuses, and every state through our online store.

Job Summary
The Shift Supervisor operates under the guidance of the Chef Manager and is responsible for overseeing one or more areas within the dining service department, which may include food production, service, retail, catering, or other areas. The supervisor ensures the smooth operation of daily functions and upholds established standards for food quality, service, sanitation, cash handling, and staff supervision, including scheduling and disciplinary actions.

Essential Functions

• Supervises team members within their designated area of responsibility and collaborates with management to implement improvements in service.
• Adheres to established Parkhurst and client policies and procedures, maintaining high standards.
• Utilizes Smile Plus communication skills and coaches team members in delivering exceptional service.
• Assists with the procurement of food and supplies as necessary.
• Maintains a visible presence in service areas to gauge customer satisfaction and address any concerns, reporting findings to management.
• Ensures compliance with federal, state, and local regulatory requirements in operational practices.
• Upholds human resource policies and procedures, treating all team members with fairness and respect.
• Participates in the hiring process, performance evaluations, and staff discipline under management’s oversight.
• Trains and orients staff, potentially presenting in-service training programs.
• Communicates regularly with staff through formal and informal channels, conducting team meetings to keep members informed of department updates and policy changes.
• Acts as a role model by adhering to standards of appearance, attire, attendance, and professional conduct.
• Enforces safety protocols and reports any safety issues to management.
• Ensures sanitation standards are strictly followed and monitors cleaning procedures.
• Fosters team morale during shifts through professionalism, urgency, and team cohesion, while effectively resolving conflicts.
• May assist in the planning and execution of catered events in collaboration with other team members.
• Responsible for opening and closing the department, ensuring security protocols are followed.
• Executes hands-on tasks as required by daily operations.
• Develops a personal growth and self-improvement plan.

Qualifications

• A minimum of six years of professional experience, with at least four years in a food service role.
• A Bachelor’s or Associate’s Degree in Culinary Arts, Hospitality Management, Business, or a related field is preferred, or equivalent job-related experience.
• Proficient in basic mathematical calculations.
• Strong organizational skills and ability to meet deadlines.
• Supervisory and team management experience is advantageous.

Physical Demands and Working Conditions

• Ability to lift objects up to 40 lbs.
• Capability to bend, reach, and grasp.
• Walking long distances may be required.
• Exposure to elevated noise levels, heat, and humidity.

Job Hazards

• Potential for burns, cuts, slips, falls, and back sprains.

Benefits

• Complimentary meal during shifts.
• 20% discount on food purchases at Eat’n Park, Hello Bistro, The Porch, and Parkhurst Dining.
• Paid time off.
• Opportunities for career advancement in management.
• Access to ongoing professional development through Smile Universe.
• Eligibility for 401(k), vision, dental, and medical plans.

Eat’n Park Hospitality Group is committed to providing equal employment opportunities to all team members and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Posting Date: Fri, 20 Dec 2024 08:51:51 GMT

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