Guest Experience Host-Peppa Pig World of Play
Job Description
Job Title: Guest Experience Host
Company: Peppa Pig World of Play
Location: Auburn Hills, MI
Pay: $12.8 per hour
AI Pay Analysis: An hourly rate of $12.80 for a “Guest Experience Host” in Auburn Hills, MI, is below the competitive pay range typically found for similar roles in the hospitality and customer service industry. According to various labor market data sources, as of late 2023, wages for positions in customer service and guest services generally range from $14 to $18 per hour in the Midwest, with more experienced roles or those requiring specialized skills potentially commanding higher pay. Given the increasing cost of living and the tighter labor market, this rate may not attract or retain quality candidates, suggesting that the compensation could be reevaluated to align more closely with industry standards and local economic conditions.
Job description:
What you’ll bring to the team:
Peppa Pig World of Play – Michigan
Guest Experience Host
About the Role
Are you ready to bring your unique magic to create unforgettable experiences filled with joy and laughter? Do you aspire to ensure that everyone around you enjoys their time to the fullest? If you’re eager to join a team dedicated to crafting smiles and lasting memories for guests around the world, then you have the spirit to be a part of Team Merlin at Merlin Entertainments! We are currently seeking fun-loving, enthusiastic individuals to enhance our Guest Experience Team.
As a part-time Team Merlin Guest Experience Host, you will play a pivotal role in creating memorable experiences for our guests at the attraction. Hosts rotate through various positions, including Admissions, Ride Operations, Food and Beverage, Retail, Birthday Parties, Costume Characters, and Special Events. Your focus will be on delivering exceptional guest service, maintaining an engaging and safe environment, and showcasing extensive product knowledge. Your ability to connect with guests will ensure that they receive an optimal experience, filled with fun and magic.
This is a seasonal position with a tentative end date of April 2025. All seasonal team members will have the opportunity to apply for a permanent part-time role at the conclusion of the season.
Responsibilities:
– Approach Guest Service with enthusiasm and passion, embodying the Merlin Values at every opportunity.
– Proactively engage with guests, displaying a high level of energy and enjoyment.
– Ensure that extended lines are managed safely, all while providing an excellent guest experience.
– Maintain cleanliness and organization in public areas, ensuring displays and points of sale are well-stocked and ready for attraction opening.
– Adhere to the opening and closing procedures as outlined in the department’s operating plan.
– Uphold standards of Health, Safety & Security, including compliance with COVID-19 policies and regulations.
Qualifications & Experience:
– A minimum of 6 months to 1 year of experience in attractions, entertainment, or customer service environments is preferred.
– An engaging, dynamic, and friendly personality.
– Strong communication, listening, and motivational skills.
– Ability to work effectively in environments with loud noises and confined spaces.
– Self-motivated with the ability to work independently or as a part of a team.
– Flexibility to work various shifts, including days, nights, weekends, holidays, and special events.
Benefits:
Joining us affords you excellent opportunities for career development within our exciting global organization. Benefits include:
– Flexible working hours.
– A 30% discount at our retail store.
– The Merlin Magic Pass, providing free admission to Merlin attractions worldwide.
– Competitive 401K plan.
– Discounts through the Merlin Marketplace website on a wide range of products.
– A fun and engaging working environment, among other perks!
About Us
Merlin Entertainments is the world’s leading operator of location-based family entertainment. As one of the largest attraction operators globally, we are committed to delivering memorable and immersive brand experiences to millions of guests. Our focus is on creating magical memories, resulting in 67 million visitors each year—an abundance of unforgettable moments.
At Merlin, we value everyone. We strive to ensure that all candidates can perform their best during the interview process. If you have any additional requirements due to health concerns or disabilities, please reach out to our supportive team at [email protected].
Pay Range: USD $12.80/Hr.
Job Posting Date: Wed, 25 Dec 2024 02:30:00 GMT
Apply now!
