Customer Service Representative-Clementine Answers

Job Description

Job Title: Customer Service Representative

Company: Clementine Answers

Location: Roseville, MI

Pay: $15 – 18 per hour

AI Pay Analysis: The hourly rate of $15 to $18 for a Customer Service Representative in Roseville, MI, appears to be on the lower end of the wage spectrum when compared to industry standards for similar roles in the region. As of 2023, the average hourly wage for customer service representatives in the U.S. typically ranges from about $16 to $22, depending on experience, specific industry, and regional cost of living. Given that Michigan’s cost of living is generally lower than the national average, the offered rate aligns more closely with entry-level positions or those requiring minimal experience. Therefore, while competitive for entry-level candidates, it may not attract more experienced professionals or those expecting wages closer to the industry average.

Job description:
Immediately hiring Part-Time Customer Service Representatives!

At Clementine, our dedicated Customer Service Representatives play a vital role in delivering essential services and achieving outstanding outcomes for our clients and the individuals who rely on them. If you have a passion for helping others, this is your chance to make a meaningful impact while being part of a culture that values your contributions.

As a member of our team, your exemplary customer service and communication skills will foster positive experiences for our customers. Your punctuality and reliability are crucial to the success of our clients. While prior customer service experience is advantageous, it is not a requirement.

This is an in-office position. Your responsibilities will include professionally handling incoming calls, greeting callers, providing and requesting necessary information, transferring calls, or taking messages as required. You will operate within our advanced call processing system and receive training on various call center tools to effectively prioritize customer needs. Please note that we are an inbound call center only; we do not engage in outbound telemarketing or hard sales calls.

To succeed in this role, you must possess:

– A welcoming voice with an upbeat tone
– A strong command of the English language, including good spelling and grammar
– Competence in a Windows-based environment
– Excellent attendance
– The ability to type at least 35 words per minute

Compensation: $18 per hour for those with perfect attendance. Perfect attendance is defined as being on time for the start of your shift, returning promptly from breaks during your shift, and fully completing your assigned hours. Compensation without perfect attendance is $15 per hour.

Shifts Offered:

– Part-time (16-24 hours per week)
– Various schedules available
– Must be available to work one weekend day (Saturday or Sunday) each week

Training will last approximately one week, after which you will transition to your fixed schedule in the second week.

Clementine is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don’t miss out on this opportunity—apply today!

Job Posting Date: Fri, 27 Dec 2024 23:00:52 GMT

Apply now!