Lead Engineer, Technology (ServiceNow)-Ensemble Health Partners

Job Description

Job Title: Lead Engineer, Technology (ServiceNow)

Company: Ensemble Health Partners

Location: Cincinnati, OH

Pay: $100600 – 192900 per year

AI Pay Analysis: The annual salary range of $100,600 to $192,900 for a “Lead Engineer, Technology (ServiceNow)” in Cincinnati, OH, appears competitive and aligns well with industry standards, particularly considering the demand for skilled professionals in the ServiceNow ecosystem. This range translates to an hourly rate of approximately $48.32 to $92.67, which is consistent with or even higher than many regional and national averages for similar engineering roles in technology, especially given the specialized nature of the position. Additional factors such as the candidate’s experience, specific expertise in ServiceNow, and the overall cost of living in Cincinnati should also be considered, but overall, this compensation package suggests a strong market position for this role.

Job description:
Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a premier provider of technology-enabled revenue cycle management solutions tailored for health systems, including hospitals and their affiliated physician groups. We deliver comprehensive end-to-end revenue cycle solutions alongside an extensive suite of point solutions to clients nationwide.

At Ensemble, we are committed to fostering community health by ensuring that our hospitals thrive. We understand that healthcare requires a human element, and we believe that every interaction should be significant. Our employees are the cornerstone of our organization, and by empowering them to challenge the status quo, we are confident they will drive meaningful change.

The Opportunity:
We are in search of a highly skilled Senior ServiceNow Administrator to become an integral member of our dynamic team. This position entails the ongoing administration, configuration, and maintenance of our ServiceNow platform to fulfill our organization’s IT Service Management (ITSM) requirements. The successful candidate will play a pivotal role in ensuring the optimal performance, reliability, and security of our ServiceNow instance while collaborating with cross-functional teams to deliver high-quality solutions that align with business objectives.

Key Responsibilities:
– Oversee and maintain the ServiceNow platform, performing configuration, customization, and administration tasks.
– Design, develop, and implement new features, modules, and functionalities within ServiceNow to enhance business processes and workflows.
– Work closely with stakeholders to gather requirements, analyze business needs, and translate them into technical solutions on the ServiceNow platform.
– Configure and integrate ServiceNow with various third-party applications and systems to ensure seamless data flow and interoperability.
– Execute system upgrades, patches, and enhancements in accordance with industry best practices and company policies.
– Monitor system performance, troubleshoot issues, and implement corrective actions to maintain optimal uptime and availability.
– Create and sustain technical documentation, including system architecture diagrams, process workflows, and configuration details.
– Provide mentorship, guidance, and support to other technical team members.
– Stay current with emerging ServiceNow features, capabilities, and best practices, and recommend innovative solutions to drive continuous improvement.
– Collaborate with the IT security team to implement and maintain robust security controls, access protocols, and compliance standards within the ServiceNow platform.

Qualifications:
– A minimum of 5 years of experience as a ServiceNow Administrator, demonstrating a successful track record in platform implementations and ongoing support.
– Certification as a ServiceNow Certified System Administrator (CSA) is required. Additional certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), are advantageous.
– In-depth knowledge of ServiceNow platform capabilities, modules, and functionalities, including Incident Management, Change Management, Service Catalog, and Reporting; experience with recent ServiceNow releases is preferred.
– Strong understanding of IT Service Management (ITSM) processes, frameworks, and best practices (ITIL).
– Proficiency in JavaScript, HTML, CSS, and other web technologies essential for ServiceNow customization and development.
– Experience with integration technologies such as REST, SOAP, and MID Server.
– Excellently developed analytical, problem-solving, and troubleshooting skills, with meticulous attention to detail.
– Strong communication, collaboration, and interpersonal skills, enabling effective interaction with stakeholders at all levels of the organization.
– Proven capability to work independently as well as collaboratively in a fast-paced, dynamic work environment.

Compensation:
This position offers a competitive salary range of $100,600 to $192,900, contingent upon experience.

This posting addresses state-specific requirements for pay transparency. Compensation decisions reflect various job-related factors, including but not limited to geographic location, knowledge, skills, relevant experience, education, licensure, internal equity, and duration in position. A candidate’s entry rate of pay typically does not fall at the minimum or maximum of the role’s salary range.

Join an award-winning company recognized with multiple honors, including:
– Three-time winner of “Best in KLAS” (2020-2022)
– 2022 Top Workplaces Healthcare Industry Award
– 2022 Top Workplaces USA Award
– 2022 Top Workplaces Culture Excellence Awards (Innovation, Work-Life Flexibility)

Leadership, Purpose, and Values: At Ensemble, we empower individuals by providing the necessary tools and resources to thrive. Our comprehensive benefits package is designed to support the physical, emotional, and financial well-being of you and your family, including healthcare, time off, retirement, and wellness programs.

Our Culture: At Ensemble, we prioritize creating an environment where associates can perform at their best while being their authentic selves. Our culture is grounded in collaboration, growth, and innovation.

Growth: We are committed to investing in your professional development. Each associate will earn a professional certification relevant to their field and have access to tuition reimbursement.

Recognition: We offer quarterly and annual incentive programs to reward employees who consistently exceed expectations and contribute to the company’s success.

Ensemble Health Partners is an equal employment opportunity employer. We are committed to providing equal opportunities for all applicants and employees, prohibiting discrimination based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other protected basis under applicable federal, state, or local laws. Furthermore, we strictly prohibit harassment of applicants or employees based on any protected category.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. Please contact us if you require accommodations during the application process.

This posting emphasizes state-specific requirements for pay transparency. Compensation decisions take various job-related factors into account, including but not limited to geographic location, knowledge, skills, relevant experience, education, licensure, internal equity, and duration in position. An entry rate of pay for candidates typically does not fall at the minimum or maximum of the role’s salary range.

Job Posting Date: Sun, 22 Dec 2024 01:36:53 GMT

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