PT – Receptionist- Portage Office-Christian Children’s Home of Ohio

Job Description

Job Title: PT – Receptionist- Portage Office

Company: Christian Children’s Home of Ohio

Location: Massillon, OH

Pay: $14.5 – 15 per hour

AI Pay Analysis: The hourly rate of $14.50 to $15.00 for a part-time receptionist role in Massillon, OH, falls on the lower end of the pay scale for this position. According to various salary sources and labor market data, the typical hourly wage for receptionists in Ohio generally ranges from $12 to $20, depending on experience, skills, and specific job responsibilities. While the offered rate is competitive for entry-level positions or various small businesses, it may not be attractive for candidates with more experience or specialized skills. Overall, while the rate is within the expected range, it may not reflect a high level of competitiveness, especially in urban centers or markets with a higher cost of living.

Job description:
This is an on-site position, scheduled from 3:30 p.m. to 7:30 p.m., Monday through Thursday evenings.

SUMMARY: The Receptionist will manage the front desk operations, providing a warm welcome to clients and effectively handling incoming phone calls. This role involves securing electronic signatures for all new client intake paperwork and maintaining strong communication between the office manager and therapists. All agency staff members are expected to prioritize quality improvement initiatives to create a safe and nurturing environment for clients and colleagues. This commitment encompasses teamwork, enhancing service delivery, achieving departmental goals, and fulfilling other role-specific responsibilities aimed at promoting excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Each employee is expected to act as a consistent witness for Jesus Christ and adhere to the Standards of Moral Conduct and the Statement of Faith. Employees must interact with others in a Christ-like manner, fostering a supportive environment while embodying CCHO’s core values of Relentless Commitment, Selflessness, and Kindness. Essential functions include, but are not limited to:

– Cultivating a ‘team first’ spirit within the workplace to foster positive working relationships within the assigned Encompass regional team and across other agency departments.
– Creating a welcoming environment for guests and visitors while acting as the primary representative of the office to the public, ensuring friendly, compassionate, and inviting interactions.
– Answering and screening telephone calls, directing them to the appropriate personnel.
– Conducting client intakes for potential clients who call in.
– Greeting visitors and clients, directing them to the appropriate individual or area.
– Scheduling client appointments and distributing associated paperwork.
– Composing and typing routine correspondence.
– Overseeing routine office maintenance, including cleanliness of the reception area and addressing minor cleanup tasks as needed.
– Managing vehicle and room reservations/schedules.
– Providing additional clerical and administrative support as necessary.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS: To be successful in this role, candidates must be able to perform each essential duty satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: A high school diploma or general education degree (GED) is required, along with one to three months of related experience and/or training, or an equivalent combination of education and experience.

LANGUAGE SKILLS: Proficiency in reading, comprehending, and writing simple instructions, correspondence, and memos is necessary. Candidates must effectively present information in one-on-one and small group settings to customers, clients, and fellow employees.

MATHEMATICAL SKILLS: The ability to perform basic arithmetic operations such as addition, subtraction, multiplication, and division with two-digit numbers, as well as to handle American money and weight measurement, volume, and distance.

REASONING ABILITY: Strong problem-solving skills are essential, including the ability to manage diverse and concrete variables in situations with limited standardization. Candidates must be able to interpret various forms of instructions (written, oral, diagram, or schedule).

COMPUTER SKILLS: Proficiency in using a computer is essential, with specific competency in the internet, accounting and database software, as well as Microsoft Outlook, Excel, and Word.

PHYSICAL DEMANDS: The physical demands required for this position include regular sitting, using hands to perform tasks, reaching with hands and arms, and effective communication. Candidates are frequently required to walk and occasionally stand, stoop, kneel, crouch, or crawl. The ability to lift and/or move up to 25 pounds is occasionally necessary. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment is characterized by low to moderate noise levels. Employees may be tasked with managing multiple goals concurrently. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Candidates must be 21 years of age or older to apply. Background checks, references, and drug screenings will be conducted for all potential candidates. A valid Ohio Driver’s License is required, and applicants must maintain a driving record that qualifies for insurance coverage. EOE.

Job Posting Date: Wed, 09 Oct 2024 22:56:18 GMT

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