WEEKEND Representative-SECOND SHIFT 2/4PM-10/12AM-Planet Fitness

South Euclid, OH
January 3, 2025
Full Time
Apply Now
Average Pay*: $10 - $15 per hour
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

Rate this Job

Job Title: WEEKEND Representative-SECOND SHIFT 2/4PM-10/12AM

Company: Planet Fitness

Location: South Euclid, OH

Pay: $12 per hour

AI Pay Analysis: An hourly rate of $12 for a “WEEKEND Representative-SECOND SHIFT” position in South Euclid, OH, appears to be on the lower end of the wage scale for similar roles, especially in customer service or support-oriented positions. As of 2023, the average hourly wage for customer service representatives in Ohio typically ranges from $14 to $18 per hour, depending on experience and specific job requirements. Given the nature of the role and the added consideration of weekend hours and shift differentials, many employers might offer higher compensation to attract candidates for weekend shifts. Therefore, while $12 per hour may be legally compliant with minimum wage standards, it would likely be considered non-competitive and may hinder recruitment efforts in this role and location.

Job description:

Are you seeking an engaging and dynamic work environment where personal development is encouraged? Do you value self-improvement and the opportunity to grow each day? If so, this position may be the perfect fit for you. We pride ourselves on fostering a unique culture that prioritizes the well-being of our team members, equipping you with the tools necessary for success both inside and outside of Planet Fitness.

Role Summary
The Team Member is responsible for cultivating a positive experience for our members by delivering exemplary customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Welcome members, prospective members, and guests with exceptional customer service.
  • Manage all front desk responsibilities, including:
    • Answering phones in a friendly and helpful manner, addressing a variety of inquiries.
    • Checking members into the system.
    • Facilitating new member sign-ups.
    • Conducting tours for prospective members.
    • Assisting with necessary updates to members’ accounts.
    • Responding to member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager as required.
    • Contributing to the overall neatness and cleanliness of the club.

Qualifications/Requirements

  • Previous customer service experience is preferred.
  • Basic computer skills are necessary.
  • A strong passion for fitness and health.
  • Must have an upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Exceptional customer service abilities; capable of interacting positively and professionally with members and colleagues, exceeding expectations.
  • Strong listening skills paired with the ability to empathize and provide effective solutions.
  • Demonstrated diplomacy in all interactions, while using appropriate behavior and language.
  • High School diploma or GED equivalent is required.
  • Candidates must be 18 years of age or older.

Team Member Benefits

  • Complimentary black card membership.
  • Mentorship opportunities.
  • Pathways for career advancement.
  • Ongoing leadership training.
  • Health insurance for full-time employees.

Physical Demands

  • Frequent standing and walking during shifts.
  • Regular communication in person or via phone throughout shifts.
  • Ability to occasionally lift up to 50 lbs.
  • Exposure to potentially hazardous chemicals during shifts.

Job Posting Date: Sat, 23 Nov 2024 05:52:15 GMT

Apply now!

Related Jobs