Restaurant Manager – Masa & Agave-HEI Hotels & Resorts

Job Description

Job Title: Restaurant Manager – Masa & Agave

Company: HEI Hotels & Resorts

Location: Cleveland, OH

Pay: $60000 per year

AI Pay Analysis: The annual salary of $60,000 for a Restaurant Manager position at Masa & Agave in Cleveland, OH translates to an hourly rate of approximately $28.85, assuming a typical full-time schedule of 40 hours per week. This rate appears to be competitive compared to industry standards; as of recent data, restaurant managers in the Cleveland area typically earn between $50,000 and $70,000 per year, depending on the size and prestige of the establishment, as well as the manager’s experience. Considering the rising cost of living and the competitive restaurant landscape, this salary aligns well with market expectations, positioning the role as attractive for qualified candidates in the region.

Job description:

Welcome to Masa & Agave, a speakeasy-style cantina situated within the historic Westin Cleveland Downtown. We are seeking a dedicated professional to oversee our evening service and operations, reporting directly to the Director of Outlets and Restaurant General Manager. The primary focus of this role will be to manage our evening restaurant operations, provide beverage leadership, and maintain inventory.

We are in search of a leader who thrives in collaborative environments, exhibits a strong ability to onboard and train team members, and is genuinely invested in the well-being of our employees, enabling them to deliver exceptional service to our guests. Success in this position will be achieved through effective planning, daily team discussions, and a visible presence on the restaurant floor. Our ultimate goal is to enhance guest satisfaction, ensure the quality of service, and uphold compliance with policies as well as federal and state regulations.

Responsibilities:

• Direct day-to-day operations of the restaurant and room service during lunch and dinner periods, including bar operations.
• Address customer trends, needs, and feedback to ensure a superior experience and foster future sales opportunities.
• Manage human resources within various outlets to attract, retain, and motivate associates, including interviewing, hiring, scheduling, training, developing, empowering, coaching, and conducting performance and salary reviews.
• Implement company programs and manage operations across the Restaurant, Room Service, and other food and beverage outlets to ensure adherence to LSOPs, SOPs, safety regulations, and legal compliance, thereby maintaining optimal service and quality standards.
• Forecast, implement, monitor, control, and report on outlet budgets—including labor, food, beverage costs, supplies, and equipment—to maximize revenue and minimize expenses while ensuring sufficient staffing and supplies for exemplary customer service.
• Create and implement promotional strategies, displays, and buffet presentations to attract in-house guests and increase our share of the local market.
• Oversee the maintenance and sanitation of various outlet areas and equipment, ensuring regulatory compliance and high-quality service.
• Maintain regular attendance and availability to fulfill job requirements consistently.
• Perform additional job-related duties as assigned.

Qualifications:

• A minimum of two years of post-secondary education.
• A minimum of two years of relevant experience in a related position.
• Strong leadership skills to motivate and develop staff while achieving organizational goals.
• Proficient in setting priorities, planning, organizing, and delegating tasks effectively.
• Excellent written communication skills, characterized by clarity, organization, and completeness.
• Thorough understanding of restaurant and hotel operations, enabling the performance of non-repetitive analytical work and adherence to established policies.
• Ability to investigate and analyze current operations or information, making logical conclusions and recommendations.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, and hospitality law.
• Capacity to work efficiently under time constraints and meet deadlines.
• Outstanding verbal and written communication skills with the flexibility to adapt communication styles to various audiences, including supervisors, coworkers, and the public.

Benefits:

HEI Hotels and Resorts is committed to offering a comprehensive benefits program designed to support your physical, mental, and financial wellness, valuing you as our most important asset.

Our competitive Medical and Dental programs, through Anthem Blue Cross Blue Shield, alongside Vision insurance via EyeMed, contribute to your overall wellness. You will have access to our Vacation, Sick, and Holiday programs to help you rejuvenate during time off. Additionally, HEI provides pet insurance through the ASPCA. Financial wellness is supported through a range of coverage options, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching contributions and discounts through our ‘YouDecide’ and Hotel Room Discount programs further highlight the advantages of choosing HEI as your future employer.

Enjoy the benefit of immediate earnings access with our partnership with DailyPay, allowing associates to access their pay when it is needed.

HEI Hotels and Resorts is proud to be an equal opportunity employer. We assess qualified applicants without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.

Job Posting Date: Thu, 02 Jan 2025 23:56:33 GMT

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