Front Desk Coordinator – Grand Rapids, MI-The Joint Chiropractic

Job Description

Job Title: Front Desk Coordinator – Grand Rapids, MI

Company: The Joint Chiropractic

Location: Grand Rapids, MI

Pay: $16 – 19 per hour

AI Pay Analysis: The hourly rate of $16 to $19 for a Front Desk Coordinator in Grand Rapids, MI, appears to be on the lower end of the pay scale when compared to broader industry standards. While salaries can vary based on experience, qualifications, and the specific employer, many similar roles typically offer hourly wages ranging from $18 to $25. Additionally, factors such as cost of living and job demand in the Grand Rapids area can influence compensation; however, the proposed rate may not fully reflect the skills and responsibilities expected of a front desk coordinator, which often includes customer service, administrative duties, and multitasking in a fast-paced environment. Thus, while the proposed rate is within an acceptable range for entry-level positions, it may not be competitive for attracting more qualified candidates or retaining talent in the area.

Job description:

Are you seeking a dynamic organization where you can develop your career and advance your professional growth? Are you goal-oriented, self-motivated, and proactive by nature? Do you have a passion for health and wellness, coupled with a love for sales? If you possess the drive, ambition, and initiative to thrive in a world-class organization, we invite you to join us at The Joint Chiropractic.

We are committed to delivering exceptional service to every patient we encounter, and we are eager to welcome you to our compassionate team. Let us help you transform your passion for health and wellness into a fulfilling career. At The Joint Chiropractic, we have made significant strides in enhancing the quality and accessibility of chiropractic care within the wellness industry.

The Opportunity

• Part-time position
• Competitive compensation: $16 – $19/hr plus bonus potential
• Availability required for weekday evenings and Saturdays

Ideal Candidate Profile

• Highly driven with aspirations to advance within the company.
• Positive attitude and strong work ethic.
• A high school diploma or equivalent (GED) is required.
• Proficient in using point-of-sale software and maintaining accurate patient accounts.
• Strong phone and computer skills.
• A minimum of one year of prior sales experience is preferred.
• Engaged in marketing/sales initiatives to attract new patients to our clinics.
• Excellent organizational skills, with the ability to prioritize and manage multiple tasks.
• A commitment to a health-conscious and healthy lifestyle.
• Proficient in educating patients about wellness offerings and services.
• Ability to share personal chiropractic experiences; being a current or former chiropractic patient is a plus.
• Team player, capable of collaborating effectively in a fast-paced environment.
• Strong customer service skills, with effective communication abilities to interact with members and patients.
• Organized management of patient flow through the clinic.

Essential Responsibilities

• Deliver outstanding service to members and patients.
• As a Wellness Coordinator, your primary focus will be on acquiring memberships to meet sales objectives.
• Warmly greet members and patients upon their arrival and assist with checking them in for their appointments with the chiropractor.
• Manage incoming phone calls professionally and efficiently.
• Re-engage with inactive members to encourage their return.
• Stay informed about membership options, packages, and promotions.
• Foster a supportive team environment, cultivating positive relationships with colleagues.
• Maintain the clinic’s cleanliness and the organization of your workspace.
• Display confidence in presenting and selling memberships and visit packages.
• Keep management informed of member concerns and adhere to company policies and procedures.
• Demonstrate a willingness to learn and grow within your role.
• Accept constructive feedback in a positive and proactive manner.
• Previous office management or marketing experience is advantageous.
• Must be able to stand and/or sit for extended periods.
• Uphold The Joint Chiropractic’s core values of Trust, Integrity, Excellence, Respect, and Accountability.

About The Joint Chiropractic
The Joint Corp. transformed access to chiropractic care by introducing its innovative retail healthcare model in 2010. Today, we proudly stand as the nation’s largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. Our mission is to deliver quality care that is both convenient and affordable, removing the need for insurance for millions seeking pain relief and ongoing wellness. With over 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a leading entity in the chiropractic industry. We have been recognized as number three on Fortune’s 100 Fastest-Growing Companies list and consistently feature in Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500®” lists.

Business Structure
The Joint Corp. functions as a franchisor of clinics while also operating clinics in select states. In various states including Arkansas, California, Colorado, the District of Columbia, and many others, The Joint Corp. and its franchisees provide management services to affiliated chiropractic practices.

As such, you are applying to work with a franchisee of The Joint Corp. If selected for employment, the franchisee will be your sole employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs that may vary between locations.

Job Posting Date: Wed, 08 Jan 2025 06:09:51 GMT

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