Sales Keyholder, PT-Under Armour

Job Description

Job Title: Sales Keyholder, PT

Company: Under Armour

Location: Auburn Hills, MI

Pay: $16.25 – 20.31 per hour

AI Pay Analysis: The hourly rate of $16.25 to $20.31 for a “Sales Keyholder, PT” in Auburn Hills, MI, appears to be competitive, particularly within the retail industry. According to recent data, part-time retail sales positions in the U.S. typically range from $13 to $18 per hour, with keyholder roles—responsible for additional responsibilities like opening and closing the store—often earning towards the higher end of that spectrum. Given the cost of living in Auburn Hills and surrounding areas, these rates may also reflect local market adjustments, suggesting that this pay range is aligned with industry standards and potentially attractive for prospective candidates considering a part-time role.

Job description:

At Under Armour, we are dedicated to empowering individuals who strive for excellence. Our core values—Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes, and Stand for Equality—serve as guiding principles for our teams and articulate the qualities expected of every member. These values are the common thread that unites us, inspiring our actions and reinforcing our mission.

We are relentlessly focused on innovation as we pursue improvement and aim for excellence across all functions. Joining our team means having the freedom to explore, develop, deliver, and sell cutting-edge products and digital tools that enhance the performance of our athletes.

Job Highlights
Compensation ranges from $16.25 to $20.31 per hour. As a Sales Keyholder, you will support the store leadership team by overseeing sales and customer service, mentoring teammates, and coordinating daily operations as needed. This position offers an excellent opportunity for first-time leaders.

Our Sales Keyholders are expected to:

• Consistently deliver exceptional customer service
• Foster a selling culture that enhances the customer experience
• Acknowledge and reward outstanding performance
• Provide coaching, training, and support to teammates
• Oversee loss prevention, safety measures, and adherence to audit standards
• Maintain store cleanliness, organization, and stock levels
• Open and close the store as required

Minimum Qualifications
To be considered for this role, candidates must meet the following criteria:

• At least 18 years of age
• High school diploma or equivalent
• A minimum of one year of retail or customer service experience
• Availability for a flexible schedule, including evenings, weekends, and holidays
• Proficiency with technology, including hand-held and mobile devices
• Strong communication skills
• Ability to stand, walk, bend, and lift cartons weighing up to 25 lbs. during each shift, with or without accommodation

Preferred Qualifications
Candidates will be viewed as top contenders if they have:

• Prior experience in a leadership role
• Previous experience in a retail environment

Perks & Benefits for Part-Time Sales Keyholders

• Generous employee discount (50% off full-price items and 30% off sale items)
• Eligibility for monthly bonus incentives
• Opportunities to participate in special contests offering merchandise and exclusive prizes
• Access to our Work-Life Assistance Program for support with health, personal, family, or work-related challenges
• A dynamic, high-energy environment alongside team-oriented colleagues
• Opportunities for professional development and career advancement

Purpose of Role
The Sales Keyholder plays a crucial role in achieving the store’s profitability and Key Performance Indicators by fulfilling the responsibilities of a leader on duty. This includes delivering customer service that aligns with Under Armour’s core values while contributing to operational excellence. The Sales Keyholder serves as a mentor to fellow team members and acts as the primary leader in the absence of the Assistant Store Manager, responsible for store opening and closing.

Your Impact
Sales & Omni

• Collaborate with the store leadership team to drive sales and achieve retail/omni KPI targets
• Model the brand’s Athlete service standards and sales behaviors
• Provide comprehensive information about our diverse range of technical products
• Identify and propose solutions for athlete needs

Brand Image & Customer Experience

• Train teammates in creating a unique service and selling culture
• Utilize advanced skills to enhance sales and foster Athlete loyalty
• Share product knowledge with junior teammates to support their development

Retail Operations

• Oversee key management, including store opening and closing per Standard Operating Procedures
• Train and lead teammates in executing daily operations consistent with Under Armour policies
• Partner with store leadership to maintain merchandising and floor set standards
• Assess store sales and payroll by analyzing reports, and adjust scheduling as necessary
• Ensure compliance with audit standards and achieve loss prevention targets
• Adhere to Loss Prevention protocols and communicate any irregular activities to leadership
• Fulfill Stock Keyholder responsibilities as required
• Uphold store safety standards and communicate any incidents or concerns promptly

Leadership & Team Collaboration

• Clearly communicate priorities, sales goals, and KPIs to ensure team alignment
• Observe sales trends and provide insights to leadership for improvement opportunities
• Assist the Store Manager and Assistant Store Manager with onboarding and ongoing training initiatives

Qualifications

• Advanced skills in numeracy, literacy, and communication
• Fluency in the local language and basic proficiency in English
• Basic management skills and familiarity with store operations
• Proficient in computer usage and technology
• Ability to effectively engage with athletes, teammates, and leadership
• Flexibility in adapting to new ideas and methods
• Knowledge of visual merchandising, stock management, and loss prevention strategies
• Understanding of employment laws and compliance at all levels
• Solid grasp of retail operations and the ability to create effective solutions
• Extensive sales experience with a thorough understanding of industry dynamics
• Capacity to preemptively address potential challenges

Requirements

• Minimum one year of experience in a retail environment, preferably in sports apparel or footwear
• Familiarity with Keyholder responsibilities
• High School diploma or equivalent
• Willingness to maintain a flexible schedule, including nights, weekends, and holidays

Physical Requirements

• Ability to handle or relocate products weighing up to 25 lbs/12 kgs
• Capacity to stand and move about the store for extended periods with minimal breaks
• Accessible movement throughout all store areas, including sales floors, stock rooms, and registers
• Reasonable accommodations may be provided to assist with essential duties

Our Commitment to Diversity
Under Armour is dedicated to fostering an environment of mutual respect and providing equal employment opportunities to all candidates and teammates without regard to race, color, religion, sex, pregnancy (including related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by law. We believe that diversity and inclusion are critical to our success as a global organization, and we actively seek to recruit, develop, and retain talented individuals from a wide range of backgrounds. Accommodation for applicants with disabilities is available upon request.

Job Posting Date: Mon, 06 Jan 2025 01:56:55 GMT

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