Planet Fitness Club Manager-Planet Fitness

Job Description

Job Title: Planet Fitness Club Manager

Company: Planet Fitness

Location: Westerville, OH

Pay: $43888 per year

AI Pay Analysis: To analyze the hourly rate of $43,888 per year for a Planet Fitness Club Manager in Westerville, OH, we first convert this to an hourly wage, which is approximately $21.09 per hour (assuming a standard 40-hour workweek). This rate appears to be on the lower end compared to industry standards for fitness club managers, whose salaries can vary widely based on experience, location, and specific duties. According to various salary surveys, the average salary for a fitness club manager in Ohio typically ranges from $40,000 to $65,000 annually, with managerial positions in larger or more prominent gyms often earning higher. Therefore, while the offered salary might be competitive within certain smaller operations or for entry-level management roles, it may not align well with the expectations for experienced candidates in a larger, well-established fitness brand.

Job description:

The Club Manager will oversee gym operations to deliver an exceptional "Judgement Free" member experience while ensuring the club’s financial success. This role involves leading a team of employees in a positive and motivating manner, with a strong focus on continuous training and development.

Essential Duties and Responsibilities

• Recruit, hire, train, and develop a high-performing staff, including Assistant Managers, Member Service Representatives, Trainers, and Custodians.
• Foster a welcoming atmosphere for all members, prospective members, and guests, ensuring staff adheres to superior customer service standards.
• Staff management, including scheduling and ensuring all shifts are adequately covered.
• Lead by example, maintaining accountability for direct reports through training and coaching, while ensuring alignment with Planet Fitness’s values and goals.
• Administer and process weekly/bi-weekly employee payroll.
• Address and resolve employee issues or concerns.
• Manage disciplinary actions and termination processes when necessary.
• Engage in all front desk activities, which include:
  • Answering phones in a friendly manner and addressing a variety of inquiries.
  • Checking members into the system.
  • Facilitating new member sign-ups.
  • Conducting tours for prospective members.
  • Assisting with all member requests, issues, and inquiries.
• Ensure prompt opening and closing of the gym.
• Oversee the cleanliness and maintenance of the facility, taking responsibility for the largest section of daily cleaning.
• Guarantee the safety of employees, members, and club property.
• Timely identification and communication regarding equipment repairs.
• Manage marketing initiatives, ensuring all staff are trained on current promotions.
• Authorize expenditures and refunds; perform daily bank deposits.
• Prepare all HR-related forms and submit them to the Corporate Payroll Team.
• Track and report statistics on a weekly, monthly, and annual basis.
• Provide backup support for any absent employees.

Qualifications/Requirements

• Strong customer service skills, preferably within the fitness industry.
• Experience as an Assistant Manager at Planet Fitness.
• Exceptional leadership, diplomacy, and listening abilities.
• Basic proficiency in computer applications, particularly Microsoft Office Suite.
• A hardworking, enthusiastic, and energetic demeanor.
• Strong problem resolution capabilities.
• Current CPR certification is required.
• High school diploma or GED equivalent is required.
• Must be at least 18 years of age.

Physical Demands

• Continual standing and walking during shifts.
• Frequent communication in person and via phone.
• Ability to lift up to 50 lbs occasionally.
• Occasional exposure to toxic chemicals during shifts.

Job Posting Date: Sun, 12 Jan 2025 02:14:13 GMT

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