Hotel Night Audit-Nivea Hospitality

Job Description

Job Title: Hotel Night Audit

Company: Nivea Hospitality

Location: Marysville, OH

Pay: $13 – 14 per hour

AI Pay Analysis: An hourly rate of $13 to $14 for a Hotel Night Audit position in Marysville, OH, appears to be on the lower end of the compensation spectrum. According to industry standards, night auditors typically earn between $14 to $20 per hour depending on experience, location, and the size of the hotel. Given that Marysville is not a major metropolitan area, wages may be somewhat lower, but a rate of $13 to $14 may still be less competitive, especially when considering the increasing costs of living and the demand for skilled workers in hospitality. Overall, while it may attract some candidates, this pay range could be considered below market expectations for such a role.

Job description:

We are seeking to enhance our award-winning team with the addition of a Hotel Night Auditor to work the overnight shift from 11 PM to 7 AM at Comfort Suites, located at 1081 Lydia Drive, Marysville, Ohio.

As a Hotel Night Auditor, you will deliver exceptional customer service to all guests, assisting with check-in and check-out procedures, balancing cash, reconciling credit card transactions, and addressing phone inquiries while attending to the needs of our guests.

Key Responsibilities:

• Adhere to the required uniform standards, including a name tag and earpiece.
• Greet all guests warmly and provide them with information regarding hotel policies, services, and amenities.
• Respond to guest requests, assist with walk-in reservations, and manage changes within the reservation system.
• Accurately post charges to guest accounts, process payments, and make necessary modifications to accounts.
• Communicate room changes effectively to the housekeeping team.
• Actively listen and respond to guest inquiries and complaints.
• Answer phone calls, transfer calls as necessary, and maintain cleanliness of the front desk area and its surroundings.
• Complete daily checklists, maintain logs, and balance the cash drawer while standing for the duration of an 8-hour shift.

Additional Responsibilities:

• Foster a positive attitude that contributes to team growth and a hospitable environment.
• Engage in ongoing hospitality training and education about the industry, alongside any additional duties assigned by the supervisor or general manager.
• Familiarity with Choice Advantage is preferred, though not required.

Benefits:

• Friends and family hotel discounts
• Paid time off
• Holiday pay
• Weekly pay
• Access to Allstate benefits, including dental, vision, and life insurance

We invite you to apply online or visit the front desk to request an application. Join us in delivering exceptional hospitality!

Job Posting Date: Sat, 11 Jan 2025 23:36:22 GMT

Apply now!