Collision Estimator-Gerber Collision & Glass

Job Description

Job Title: Collision Estimator

Company: Gerber Collision & Glass

Location: Toledo, OH

Pay: $46800 – 100000 per year

AI Pay Analysis: The annual salary range of $46,800 to $100,000 for a Collision Estimator in Toledo, OH, translates to an hourly rate of approximately $22.50 to $48.08, which is competitive and aligns with industry standards for this role. Collision Estimators typically earn between $40,000 and $75,000 annually, depending on experience, certifications, and specific employer practices; thus, the upper end of this range reflects a higher compensation that may be reserved for those with significant experience or specialized skills. Given Toledo’s cost of living, this salary range appears attractive, making it a potentially appealing opportunity for qualified candidates in the area.

Job description:
The Estimator’s primary responsibility is to deliver an outstanding and seamless customer experience while producing accurate estimates and coordinating repair needs for clients. This includes comprehensive communication, regular updates for customers and insurance companies throughout the repair process. The Estimator is tasked with diligently assessing vehicle damage and documenting required repairs and parts replacements in the damage appraisal. This role is crucial in enhancing the customer experience by ensuring collaboration with all team members to achieve the repair facility’s key performance indicators.

Key Responsibilities:
– Document and update each customer interaction with relevant details efficiently and accurately.
– Provide customers with precise and timely information, assisting them throughout the repair process to ensure exceptional service.
– Adhere to all insurance client requirements, processes, and metrics.
– Comply with all operating procedures regarding customer drop-offs, repair planning, communication, and delivery.
– Communicate customer requests and needs effectively to relevant team members.
– Exhibit a welcoming and positive demeanor when greeting customers both in person and on the phone.
– Maintain a thorough understanding of all required insurance programs and procedures.
– Participate in daily production walks with the Management Team as necessary.
– Offer support to team members when needed.
– Attend monthly Health & Safety and staff meetings when required.
– Engage in training sessions and workshops recommended by the Store Manager.
– Contribute to maintaining the store’s KPIs through optimal role performance.
– Uphold the company’s core values of Honesty, Integrity, and Respect.

Education and Experience:
– Knowledge of repairs and Original Equipment (OE) guidelines.
– High School Diploma or equivalent.
– Demonstrated ability to seek out information effectively.
– Basic computer skills.
– Minimum of one-year experience in compliance for Direct Repair Programs (DRP).
– Willingness to complete I-CAR Training.
– Valid Driver’s License.

Required Skills and Abilities:
– Proven capability to identify resources for information.
– Basic computer proficiency.
– Minimum of one-year experience with compliance for DRPs.
– Commitment to completing I-CAR Training.
– Valid Driver’s License.

Please note that this job description is not intended to contain an exhaustive listing of activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of the job must be met to successfully perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to fulfill the job requirements.

Compensation Details:
This position operates on a commission basis, with earnings determined by location, revenue metrics, sales, and individual performance in accordance with the established compensation plan. Estimated annual earnings range from $46,800 to $100,000+. Should total compensation in a pay period fall below minimum wage, clocked hours will be adjusted to ensure compliance with applicable local or state minimum wage laws, whichever is greater.

Job Posting Date: Sun, 12 Jan 2025 05:46:24 GMT

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