Cable Installer-Dish Network

Job Description

Job Title: Cable Installer

Company: Dish Network

Location: Lansing, MI

Pay: $18.75 per hour

AI Pay Analysis: An hourly rate of $18.75 for a Cable Installer in Lansing, MI appears to be slightly below the national average, which typically ranges from $20 to $25 per hour, depending on experience, specific job responsibilities, and the employing company. Factors such as cost of living in Lansing, which is generally lower than in major metropolitan areas, may make this rate more acceptable locally. However, in comparison to industry standards for similar roles in Michigan, this wage might not be competitive enough to attract skilled workers, especially when considering potential pay increases for experience, certifications, or additional technical skills that are often required.

Job description:

EchoStar is at the forefront of revolutionizing connectivity with a diverse portfolio that encompasses satellite television services, live-streaming and on-demand programming, smart home installation services, and innovative mobile products. Our esteemed brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

In our Technicians’ department, we empower our skilled professionals to deliver exceptional TV and Smart Home solutions to millions of customers. As a technician, you will receive comprehensive training to cultivate a world-class customer experience, effectively educating and connecting more Americans with each home visit. You will play an integral role within our organization, ensuring the highest level of customer satisfaction. Our commitment to excellence is reflected in our recognition in 2023, with DISH earning the J.D. Power award for #1 in Customer Satisfaction for the sixth consecutive year.

What We Offer:

• Career Advancement: Numerous operations leaders within our company have began their journey in this role. Many technicians have successfully transitioned into different departments, discovering new challenges along the way. Demonstrate dedication and resilience, and you will have ample opportunities for rapid growth within our supportive organization.
• Compensation Growth: A guaranteed promotion to Level 1 after 6 months, accompanied by a $1.00 per hour pay increase. Performance-driven promotions include automatic increases of 5% at Level 2 and 10% at Levels 3 and 4.
• Performance Incentives: You have the potential to earn up to $6,400 in your first year and $9,100 in subsequent years through performance-based bonuses. Additionally, outstanding performance may earn you AwardPerqs, redeemable for flights, excursions, electronics, housewares, and more.
• Comprehensive Benefits: Enjoy paid training, time off, and holidays, alongside competitive Medical, Dental, Vision, and Life Insurance packages, including a Health Savings Account.
• Workplace Variation: This role uniquely combines independent problem-solving with the opportunity to collaborate with fellow technicians and engage with loyal customers.
• Exclusive Perks: Receive free DISH TV programming valued at $114.99/month, along with discounts on Sling TV and Boost Mobile plans.
• Financial Security: Participate in a 401(K) plan with company matching and an Employee Stock Purchase Plan (ESPP).
• Continued Education: Benefit from tuition reimbursement to further support your career development.
• Provided Tools: Gain access to a DISH-supplied van, tools, and uniforms necessary for your role.

Key Responsibilities:

As a Field Technician representing DISH in customers’ homes, you will simplify their lives and introduce them to limitless smart home possibilities. Your key responsibilities will include:

• Working independently while receiving support and collaboration from your team.
• Managing your schedule effectively to drive success within a respected and competitive company.
• Building rapport with customers to ensure an exceptional experience.
• Installing and servicing DISH products and smart home solutions.
• Educating customers on product usage and the benefits of smart home technology.
• Promoting products and services aimed at optimizing customer home entertainment experiences.
• Upholding the company’s standards of professionalism, maintaining a positive demeanor, a clean workspace, and respectful communication.

Training Program Highlights:

• A process-centered approach aimed at enhancing customer satisfaction.
• Access to best-in-class practices, developed and validated by our team of technicians.
• Guidance on tool selection and proper utilization.
• Insight into contemporary smart home technologies, enabling you to effectively educate customers for both sales and informative purposes.

Preferred Skills and Experience:

• Customer-Centric: Ability to swiftly build rapport and ensure client satisfaction.
• Problem-Solver: Proficient at resolving complex issues for a diverse customer base.
• Determined: Prepared to tackle challenges, including navigating small spaces and working in various weather conditions; this may include tasks on roofs or in crawl spaces without climate control.
• Adaptable: Comfortable in a dynamic environment that values agility and perseverance.
• Physical Capability: Ability to stand on ladders (up to 40 feet) for extended periods, lift over 70 lbs, while adhering to an individual weight limit of 335 lbs.
• Licensing Requirements: Must possess a valid driver’s license with a clear driving record.
• Flexibility: Willingness to travel as necessary and adaptability to shifts that may encompass evenings, weekends, or holidays.

Compensation: $18.75 per hour.

Explore a range of benefits from versatile health perks to new career opportunities as detailed on our website. Employment is contingent upon successful completion of a pre-employment screening, which includes a drug test and verification of an acceptable driving record. Salary disclosed may reflect a combination of hourly pay rate and location pay differential. This opportunity will remain posted for a minimum of three days or until the position is filled.

Job Posting Date: Sun, 12 Jan 2025 08:50:39 GMT

Apply now!