Front Desk – Full Time with Benefits-Erickson Senior Living

Job Description

Job Title: Front Desk – Full Time with Benefits

Company: Erickson Senior Living

Location: Novi, MI

Pay: $15 per hour

AI Pay Analysis: An hourly rate of $15 for a “Front Desk – Full Time with Benefits” position in Novi, MI, appears to be on the lower end of the pay scale for similar roles in the area. According to industry standards, front desk positions, especially in hospitality or medical fields, typically offer rates ranging from $15 to $20 or more per hour, depending on experience and the complexity of the role. While $15 may be acceptable for entry-level positions, it may not adequately compensate for the responsibilities or the cost of living in the region, especially considering that many employers in Michigan are offering more competitive salaries to attract and retain staff post-pandemic. Therefore, while this rate is potentially viable for a basic front desk role, it may not be competitive enough to attract skilled candidates, especially if benefits are limited.

Job description:

Location: Fox Run Village by Erickson Senior Living
Compensation: Commensurate with experience, starting at $15 hourly.

Join our team as a Communications Specialist (Front Desk), a pivotal role within our community. As the primary point of contact for residents, family members, and prospective candidates, you will have the responsibility of establishing a warm and inviting atmosphere, setting a positive tone for their experience with us.

What we offer:

• A culture centered on diversity, inclusion, equity, and belonging, reflecting our mission, vision, and values.
• Comprehensive medical, dental, and vision packages, including annual reimbursements for qualified wellness expenses, personalized health coaching, and telemedicine options.
• Paid Time Off plans, along with company-paid volunteer hours for eligible team members, in accordance with applicable state laws.
• A 401(k) plan available for all team members aged 18 and over, featuring a company match of 3%.
• Access to onsite medical centers, offering wellness visits and care for all team members over 18 years of age.
• A 30% discount on food and beverages at our onsite dining venues, complemented by additional healthy meal options at reduced prices.
• Opportunities for growth – advance within the company as we expand into new communities and enhance our existing locations.
• Educational assistance, certification reimbursement, and access to over 6,000 courses through our online learning library, aimed at enhancing current skills and developing new ones.

How you will make an impact:

• Greet and direct residents, visitors, and staff while efficiently addressing questions and concerns.
• Receive emergency calls from residents and staff, promptly dispatching the appropriate personnel; accurately and calmly page on-call physicians as needed.
• Monitor all emergency pull cords for Independent Living residents.
• Track the status of residents involved in various situations, such as hospital transports.
• Maintain an organized resident list, sorted alphabetically and by apartment number.
• Assist in maintaining accurate census information, including hospitalizations and resident absences, and ensure a current list of residents who are away and their return dates.
• Log all resident packages and inform residents of package pick-ups through notifications, ensuring all mail is dispatched via U.S. Mail at day’s end, while sorting and distributing all inter-office mail.

What you will need:

• Prior experience as a receptionist.
• Exceptional verbal communication skills.
• Strong ability to multitask effectively.

Please note that specific state regulations and requirements may apply, taking precedence over the outlined requirements in this job description.

Fox Run is an exquisite 108-acre continuing care retirement community located in Novi, Michigan. We are part of a growing national network of communities managed by Erickson Senior Living, one of the nation’s largest and most respected providers of senior living and health care. Fox Run is committed to enhancing the lives of our residents by upholding our promises of a vibrant lifestyle, financial security, and dedicated health and well-being services for everyone in our care. As a member of our team, you will enjoy flexibility and a work-life balance to achieve your personal and professional aspirations, with our firm commitment to providing opportunities for growth and learning.

Erickson Senior Living, its affiliates, and managed communities are equal opportunity employers, dedicated to ensuring a workplace free from unlawful discrimination and harassment based on race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by federal, state, or local law.

Job Posting Date: Tue, 14 Jan 2025 03:37:27 GMT

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