Banquet Server | Part-Time| Sharonville Convention Center-Spectra Experiences

Job Description

Job Title: Banquet Server | Part-Time| Sharonville Convention Center

Company: Spectra Experiences

Location: Cincinnati, OH

Pay: $15 – 17 per hour

AI Pay Analysis: The hourly rate of $15 to $17 for a part-time Banquet Server position at the Sharonville Convention Center in Cincinnati, OH, is generally competitive but somewhat on the lower end for this type of role, especially in a city where the cost of living is considered. According to industry standards, banquet servers typically earn between $15 to $25 per hour depending on experience, the specific venue, and tips, with larger or upscale establishments often offering higher rates. In addition, Cincinnati’s minimum wage, which is currently around $10.10 per hour, means that the offered rate is above minimum wage, but the compensation may not fully reflect the demands of the job or the market rates in the hospitality sector. Overall, while the pay is acceptable, especially for part-time work, it might benefit from adjustments to attract and retain skilled workers in a competitive hospitality job market.

Job description:

The Banquet Server will deliver exceptional hospitality to guests in a dynamic and high-volume environment. This position offers an hourly wage ranging from $15 to $17, in addition to tips. For part-time roles, benefits include a 401(k) savings plan and 401(k) matching.

This is an evergreen role; applications are accepted on an ongoing basis without a formal application deadline.

Responsibilities:

• Set up and break down banquet rooms as directed by the Banquets Manager, including the arrangement of linens, serviceware, and glassware.
• Participate in pre-shift meetings prior to events to familiarize yourself with function specifics, including guest and hotel expectations, guest counts, menu items, VIPs, and other relevant information.
• Welcome guests and address requests in a friendly and courteous manner.
• Set and clear tables, ensuring appropriate china, glassware, and silverware are used.
• Maintain a neat and clean appearance at all times.
• A minimum of six months of prior server experience is preferred.
• Perform side work to prepare for forthcoming events.
• Keep service areas clean and organized at all times.
• Stay informed about the menu and any special items being offered.
• Deliver prompt, attentive, friendly, and professional service to banquet guests, ensuring effective communication with all customers.
• Guarantee that food items are served at the appropriate temperature and promptly as they become available from the kitchen.
• Ensure a neat presentation of all ordered items, avoiding any spill-over.
• Pre-bus tables and fully bus tables during peak periods as necessary.
• Maintain availability to work during peak periods.
• Stock beverage stations as required (including ice, juices, glassware, sugar packets, etc.).
• Exhibit high responsiveness to customer desires and requests.
• Present a professional and tidy appearance.
• Communicate effectively with wait staff, bus persons, bartenders, supervisors, and kitchen staff to enhance coordination and ensure a memorable dining experience for patrons.
• Acquire and maintain knowledge of bar offerings for accurate patron inquiries.

Qualifications:

• A high school diploma or equivalent GED is strongly preferred; equivalent experience may be considered.
• At least one year of experience in events, banquets, or restaurant settings is preferred.
• Must be at least 18 years old to serve alcoholic beverages.
• Availability to work weekends, evenings, and during special events as needed.
• Excellent customer service skills are essential.
• Energetic demeanor with a positive attitude and a welcoming smile.
• Ability to work collaboratively as part of a team.
• Quick learning abilities are valued.

At Oak View Group, we understand that our success in the sports and live entertainment industry relies on a diverse team. We believe in the power of inclusivity to drive innovation, enhance our services, and elevate our standards of excellence. Our commitment to celebrating diverse communities informs our approach to creating a welcoming environment for all.

Equal Opportunity Employer:
Oak View Group is dedicated to equal employment opportunities. We do not discriminate against employees or applicants on any legally recognized basis ("protected class"), which includes, but is not limited to, veteran status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

Job Posting Date: Tue, 14 Jan 2025 23:05:42 GMT

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