F&B Bartender (Sage) Petoskey, Michigan-Odawa Casino

Job Description

Job Title: F&B Bartender (Sage) Petoskey, Michigan

Company: Odawa Casino

Location: Petoskey, MI

Pay: $11 per hour

AI Pay Analysis: An hourly rate of $11 for a “F&B Bartender” role in Petoskey, Michigan, is generally considered low, especially for a position that often requires a combination of skills in customer service, drink preparation, and bartending knowledge. As of 2023, the average hourly wage for bartenders in Michigan typically ranges from $12 to $15 per hour, depending on experience, location, and the establishment’s type. Additionally, tips can significantly supplement a bartender’s income, but the base pay itself should align more closely with the average to attract qualified candidates. Therefore, $11 per hour is not competitive and may struggle to attract talent in the local hospitality market.

Job description:
Job Summary: The F&B Bartender provides exceptional service to all guests at the bar, dining, and deli areas. This role involves preparing and serving beverages and food, ensuring a welcoming atmosphere through positive interactions and attentiveness.

Primary Duties & Responsibilities:
– Conduct oneself in a professional and positive manner at all times.
– Greet and engage with guests warmly, fostering a welcoming environment.
– Responsively serve food and beverages while engaging with guests.
– Anticipate and fulfill guests’ needs and preferences.
– Utilize product knowledge to effectively upsell and make suggestions.
– Prepare drinks with precision, adhering to portion guidelines and ingredient requirements.
– Operate the liquor dispensing system, ensuring accurate pour measurements.
– Manage cash register operations accurately, processing transactions and maintaining financial integrity.
– Confirm accuracy during cash register cash-outs.
– Maintain a clean, organized, and stocked work environment in compliance with health codes.
– Exercise respectful control over guest behavior and communicate any complaints to management.
– Monitor guest consumption, applying techniques learned in TIPS training when necessary.
– Ensure the bar area is consistently well-stocked, tidy, and inviting for guests.
– Attend promptly to service staff requirements at the bar.
– Arrange bottles and glasses for an appealing visual display.
– Replenish bar snacks such as chips, pretzels, and nuts as needed.
– Restock supplies such as cups, spears, napkins, and ice ensuring availability.
– Maintain oversight of inventory levels.
– Complete any assigned side-work, set-up, or closing responsibilities as directed.
– Follow proper storage and safety guidelines for liquors, fruits, glassware, and other supplies.
– Change out empty draught beer kegs as necessary.
– Prepare fruit and fill ice bins with crushed or cubed ice.
– Operate all necessary equipment and utensils.
– Clean beverage glasses as required.
– Remove and empty trash cans from the bar and dining areas consistently.
– Adhere to established departmental protocols and relevant laws, demonstrating responsible service practices as taught in the TIPS program.
– Maintain grooming and appearance according to company standards.
– Follow all management directives and assigned duties consistently.
– Attend required meetings and complete mandatory training satisfactorily.
– Uphold confidentiality in all aspects of the role.
– Be available to work at other properties as needed.
– Perform additional duties as assigned within the scope of this position.

System Access: Agilysys InfoGenesis, Trakka

Upholds Odawa Casino’s mission statement in all aspects of the role:

Mission: We create excitement and memories.

Values:
– We foster a fun, rewarding, safe, and consistent environment for our team members.
– We provide a warm reception and a friendly atmosphere for our guests.
– We deliver an optimal entertainment experience through exceptional service.
– We support the Waganakising Odawak values of Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
– We actively contribute to and connect with the community.

Preference: Applies to Native Americans in accordance with applicable tribal law.

Minimum Qualifications:
– A minimum of one (1) year of bartending or service industry experience is required.
– Ability to anticipate customer needs and expectations is essential.
– Fluency in English—reading, writing, and speaking—is required.
– Basic math skills are mandatory.
– Completion of TIPS training and certification within thirty (30) days of employment is necessary or proof of current certification.
– Must be able to meet physical demands, including lifting up to fifty (50) pounds, and endure long periods of standing, bending, reaching, and kneeling.
– Flexibility with shifts and days off is required, including the ability to work overtime, weekends, holidays, and special events as necessary.
– Passing a skills assessment test may be required to confirm minimum qualifications.
– Must obtain a key gaming license per the regulations established by the LTBB Gaming Regulatory Commission and comply with other applicable laws.

Job Posting Date: Fri, 17 Jan 2025 07:29:21 GMT

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