Client Service Coordinator-HairClub

Columbus, OH
January 18, 2025
Full Time
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Average Pay*: 15 to 20 dollars per hour.
*average hourly rate for this position in your area
Deadline date:
$0 - $0

Job Description

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Job Title: Client Service Coordinator

Company: HairClub

Location: Columbus, OH

Pay: $20 per hour

AI Pay Analysis: An hourly rate of $20 for a Client Service Coordinator in Columbus, OH, is generally below the industry average for this role. As of recent data, the typical hourly wage for client service coordinators in the region tends to range from $22 to $28 per hour, depending on experience and specific job responsibilities. Factors like local labor market conditions, demand for customer service roles, and the candidate’s qualifications can also play a significant role in determining competitiveness. Therefore, while $20 per hour may attract entry-level candidates or those with limited experience, it may not be appealing for more seasoned professionals or for attracting top talent in the industry.

Job description:

Make a difference while advancing your career with a competitive base salary and a consistent schedule that promotes an exceptional work-life balance. Our extensive training program covers all aspects of our hair loss solutions, equipping you with the knowledge to support our clients effectively.

Our new management values the transformative power of hair and understands its impact on individuals’ happiness, security, and confidence. HairClub offers a diverse range of hair loss treatments tailored to meet the unique needs of clients at various stages of hair loss.

In this role, you will engage with clients, potential clients, and visitors to foster a welcoming atmosphere and assist with scheduling. If you are an energetic, dynamic, and compassionate individual, this position is ideal for you. You will have the opportunity to build meaningful relationships with clients and guide them through their hair loss journey.

This position extends beyond traditional front desk responsibilities; you will truly make a difference in clients’ lives, empowering them to take control of their hair loss and regain their confidence.

Major Responsibilities:

  • Greet all clients and visitors promptly with a smile, projecting a positive attitude while assisting with reasonable requests.
  • Answer incoming calls swiftly and professionally, providing accurate information and directing inquiries to appropriate staff members, all while minimizing disruption to clients.
  • Accurately process all client transactions, selecting the correct performers, service/product codes, and payment methods.
  • Actively manage scheduling activities, including advanced bookings, wait times, schedule optimization, service and appointment ticket accuracy, and appointment confirmations.
  • Support the styling team by handling scheduling, documentation, appointment changes, retail/service add-on sales, and various administrative tasks.

Additionally, you may be assigned other reasonable duties as necessary.

Qualifications:

  • A minimum of one (1) year of experience in a fast-paced guest service environment.
  • Familiarity with point of sale systems or other business software.
  • Professional and timely communication with all company personnel.
  • Strong organizational and time management skills.
  • Ability to work effectively under time constraints and pressure.
  • Self-motivated and capable of working independently.
  • Maintains a professional image.

Benefits:

  • Enjoy the rewarding experience of helping others feel good about themselves.
  • Access user-friendly electronic salon scheduling software for seamless appointment management and organization.
  • Benefit from paid vacation days, paid holidays, and personal days beginning from the first day of employment.
  • Receive comprehensive health benefits, including medical, dental, and life insurance.
  • Participate in a 401(k) retirement savings plan with company matching after one year.
  • Take advantage of tuition reimbursement after one year of service.
  • Benefit from company-paid training upon hiring and throughout your career with HairClub.

If you are ready to thrive in a role that offers both financial rewards and personal fulfillment, we invite you to apply now!

HairClub is an equal opportunity employer committed to creating an inclusive workplace for everyone. We celebrate the diverse experiences, perspectives, and cultural backgrounds of our employees, striving to cultivate an environment where all team members feel respected, valued, and empowered.

Job Posting Date: Thu, 09 Jan 2025 07:52:14 GMT

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