Team Member-Planet Fitness

Tiffin, OH
January 19, 2025
Full Time
Apply Now
Average Pay*: 9 - 13
*average hourly rate for this position in your area
Deadline date:
$0 - $1

Job Description

Rate this Job

Job Title: Team Member

Company: Planet Fitness

Location: Tiffin, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 to $14 for a “Team Member” role in Tiffin, OH, appears to be on the lower end of the wage spectrum, especially considering the growing demand for labor in various sectors and rising living costs. According to data as of 2023, the average hourly wage for similar positions in retail, food service, and customer support roles typically ranges from $13 to $17, depending on experience and specific industry. Additionally, Ohio’s minimum wage is higher than the offered rate, indicating that the compensation may not adequately reflect the skills and responsibilities expected from a team member. Therefore, this pay range may not be competitive compared to industry standards within the region.

Job description:

Are you looking to thrive in a vibrant, positive, and energetic work environment? Do you value personal development and continuous self-improvement? If so, this opportunity is perfect for you. As the proud recipient of the nationally recognized People First Award for Planet Fitness in 2019, we are dedicated to fostering a unique culture that genuinely cares for our team members. We are committed to equipping you with the tools necessary for success both within and beyond the Planet Fitness community.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary
As a Team Member, you will play a vital role in ensuring a positive experience for our members by delivering exceptional customer service to all Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members, and guests while providing outstanding customer service.
  • Manage front desk operations, which include:
    • Answering phones in a courteous manner, checking members in, facilitating new member sign-ups, and conducting tours for prospective members.
    • Implementing necessary updates to members’ accounts.
    • Addressing member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager as needed.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications/Requirements

  • Prior experience in customer service is preferred.
  • Basic computer skills are required.
  • A genuine passion for fitness and health is essential.
  • Possess an upbeat and positive attitude!
  • Punctuality and reliability are imperative.
  • Demonstrated exceptional customer service skills, capable of interacting positively and professionally with both members and co-workers to exceed expectations.
  • Strong listening skills with the ability to empathize and resolve issues effectively.
  • Maintain professionalism in all interactions, demonstrating diplomacy and appropriate conduct.

Benefits

  • Complimentary black card membership.
  • Access to a company Audible account.
  • Opportunities for career advancement.
  • Continuous leadership training.
  • Full-time employee health insurance.
  • Complimentary staff lunch on a monthly basis.
  • Personal finance classes.
  • 401K plan with up to 4% match for full-time team members.

Physical Demands

  • Requires continuous standing and walking during shifts.
  • Involves ongoing communication in person or over the phone.
  • Ability to lift up to 50 lbs occasionally.
  • May encounter hazardous chemicals during shifts.

Job Posting Date: Thu, 09 Jan 2025 06:12:29 GMT

Apply now!

Related Jobs