Team Member Full Time-Planet Fitness

Lancaster, OH
January 19, 2025
Full Time
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Average Pay*: $10 - $13
*average hourly rate for this position in your area
Deadline date:
$12 - $0

Job Description

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Job Title: Team Member Full Time

Company: Planet Fitness

Location: Lancaster, OH

Pay: $12 – 14 per hour

AI Pay Analysis: The hourly rate of $12 – $14 for a “Team Member Full Time” position in Lancaster, OH, falls below the national average for similar roles, which typically range from $15 to $20 per hour, depending on the industry and specific job responsibilities. In Ohio, particularly in smaller cities like Lancaster, the cost of living is generally lower than in major urban areas, which can influence wages, but this rate may still be seen as less competitive, especially given the increasing demands for higher minimum wages and the current labor market trends favoring stronger compensation. Therefore, while it may be somewhat in line with local economic conditions, it is not particularly competitive when considering broader industry standards or the current push for higher wages across many sectors.

Job description:

Are you an individual who thrives in a vibrant, positive, and energetic work environment? Do you have a passion for personal development and a commitment to self-improvement? If so, this opportunity is tailored for you. We are proud recipients of the 2019 Nationally Recognized People First Award from Planet Fitness, and we take great pride in fostering a unique culture that genuinely values our team members. We are dedicated to equipping you with the tools necessary for success both within and beyond Planet Fitness.

Leadership Mission Statement: "Empowering our servant hearts to transform lives."

Role Summary:
The Team Member will play a crucial role in enhancing the member experience by delivering an exceptional level of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities:

  • Greet members, prospective members, and guests, ensuring outstanding customer service.
  • Manage all front desk activities, which include:
    • Answering phone calls in a friendly manner, checking in members, enrolling new members, and conducting tours for prospective members.
    • Facilitating necessary updates to members’ accounts.
    • Responding to member inquiries and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager as needed.
    • Assisting in maintaining the cleanliness and organization of the club.

Qualifications and Requirements:

  • Preferred background in customer service.
  • Basic proficiency in computer applications.
  • A strong passion for fitness and health.
  • An upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Exceptional customer service skills, with the ability to engage positively and professionally with both members and colleagues, aiming to exceed member expectations.
  • Strong listening skills, with the capacity to empathize and solve problems.
  • Demonstrated diplomacy in all interactions, employing appropriate behavior and language.

Benefits:

  • Complimentary Black Card membership.
  • Access to the company Audible account.
  • Opportunities for career advancement.
  • Ongoing leadership training.
  • Health insurance for full-time employees.
  • Free staff lunch provided each month.
  • Personal finance classes.
  • 401K plan with up to a 4% match for full-time team members.

Physical Demands:

  • Continuous standing and walking throughout the shift.
  • Regular verbal communication in person and over the phone.
  • Ability to occasionally lift items weighing up to 50 lbs.
  • Occasional exposure to toxic chemicals during shifts.

Job Posting Date: Thu, 09 Jan 2025 05:59:00 GMT

Apply now!

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