Front Desk Coordinator-North American Dental Group

Job Description

Job Title: Front Desk Coordinator

Company: North American Dental Group

Location: Strongsville, OH

Pay: $16.75 per hour

AI Pay Analysis: The hourly rate of $16.75 for a Front Desk Coordinator in Strongsville, OH, is somewhat below the national average for similar roles, which typically range from $18 to $22 per hour, depending on factors like experience, company size, and specific industry. In Ohio, the wage may be more competitive due to the lower cost of living compared to larger metropolitan areas, but this rate still appears slightly under the industry standard, suggesting that while it may attract candidates, it may also struggle to retain experienced individuals or attract top talent. Overall, it may be beneficial for employers to consider increasing this rate to enhance competitiveness in the job market.

Job description:
Overview:
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience

Imagine joining a team dedicated to providing exceptional patient care while prioritizing the needs of each patient during every visit. Our core value is empathy, and we invite you to be part of our mission to transform the dental experience. Our practice, in partnership with North American Dental Group, is well-supported to fulfill our commitment to providing outstanding patient care.

Curious about how this affects your role?
We leverage our unique skills and dental expertise to practice group dentistry, ensuring that every patient leaves our office feeling satisfied. If you possess the passion and drive to assist others in enhancing their oral health as we do, we encourage you to join us in pioneering a new culture of dentistry.

Smiling from Open to Close (Pay Rate: $16.75 per hour)
Schedule: Wednesday through Friday, 8 AM – 5 PM

Responsibilities:
Key Skills Required to Make a Lasting Impression on Our Team
– Dependability and proficiency in quality control regarding financial information, including insurance verification and preparation of end-of-day reports, ensuring our patients remain worry-free.
– Perform various clerical tasks such as sorting, opening, and distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers, greet visitors and patients, and schedule, verify, and confirm patient appointments.
– Clearly explain procedures and services to patients using dental knowledge.
– Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage as necessary.
– Track appointments in relation to no-shows, cancellations, and late arrivals.

Qualifications:
What You Need to “Fill” This Role
– High School Diploma or equivalent (Associate’s degree preferred).
– 1-5 years of experience in customer service, insurance, or dental environments preferred.
– Proficiency in dental software and Microsoft Office programs, with the ability to learn new programs as needed.

What Awaits You…
– Competitive paid time off for both full-time and part-time team members, which increases as you advance in your career with us.
– A comprehensive benefits package, including 401(k) options.
– Ongoing opportunities for career growth and continuing education.
– An engaging work environment that promotes individuality and empowers our team to excel for our patients.

Equal Opportunity Employer
We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Posting Date: Thu, 16 Jan 2025 04:20:37 GMT

Apply now!