Kids Entertainment Supervisor-Great Wolf Lodge

Job Description

Job Title: Kids Entertainment Supervisor

Company: Great Wolf Lodge

Location: Traverse City, MI

Pay: $18.5 per hour

AI Pay Analysis: The hourly rate of $18.50 for a “Kids Entertainment Supervisor” in Traverse City, MI, tends to be on the lower end of the scale when compared to industry standards for similar roles, particularly in the context of child care or entertainment management. While pay can vary significantly based on experience, specific job responsibilities, and employer, data from job boards and salary aggregators suggest that competitive wages for this type of position in Michigan typically range from $20 to $25 per hour or higher, especially in tourist-oriented areas like Traverse City. Therefore, while $18.50 might attract candidates, it may not fully align with the expectations of more experienced supervisors or those looking for comprehensive benefits, which could affect recruitment and retention in the long run.

Job description:

Pay: $18.50 per hour
Hiring immediately with full-time, part-time, and flexible scheduling

Summary: At Great Wolf Lodge, the Entertainment Supervisor is responsible for leading the Kid’s Entertainment team in crafting an exhilarating environment for guests through entertainment, activities, experiences, and seasonal events.

Join our Pack:

• Career Development: An excellent opportunity to begin or advance your career with comprehensive cross-training, scholarship programs, and talent development initiatives available at all levels.
• Exclusive Benefits: Enjoy unique perks for yourself, your family, and friends, including discounted vacations and employee referral incentives.
• Continuous Learning: Gain access to Great Wolf University for on-the-job training and comprehensive leadership training programs.
• Wellness Focus: We emphasize flexibility in scheduling and provide access to holistic wellness programs, technological support, our Employee Assistance Program, and the Employee Relief Fund.
• Diversity and Inclusion: Become part of a team that champions diversity and inclusion, fostering an environment where everyone feels welcome and valued.

Benefits:

• Comprehensive Medical, Dental, and Vision insurance
• Health Savings Account
• Access to Telehealth resources
• Life Insurance
• 401K with employer matching
• Paid time off and vacation
• Paid parental leave

Responsibilities:

• Maintain a high visibility presence around the lodge and during daily events, embodying the "Host/Face of the Lodge."
• Ensure timely delivery of the Kid’s Entertainment schedule in accordance with brand standards.
• Provide strong leadership on-site during all scheduled Kid’s Entertainment offerings.
• Offer consistent support to the Kid’s Entertainment team, particularly in the absence of the Kid’s Entertainment Manager.
• Train new team members as a Certified Trainer to effectively engage and entertain guests.
• Collaborate with the lodge entertainment leader to provide coaching on performance and entertainment skills.
• Identify opportunities for new experiences and initiatives that enhance the team’s presence and impact within the lodge.
• Work in partnership with the Entertainment leader to guarantee compliance with Kid’s Entertainment Brand Standards, including scheduling.
• Participate in and provide feedback for corporate projects as assigned.
• Collaborate with the lodge entertainment leader on personnel matters including recruitment, hiring, performance management, and training.
• Uphold the delivery of all branded experiences according to established Standard Operating Procedures.
• Recognize exceptional team members through the High Paws card system.
• Build effective relationships with key departments such as IT and Engineering to follow up on work orders proactively and reactively.
• Lead and assist with all aspects of Kid’s Entertainment programming at the property.
• Support community appearances through sponsorships, charities, tradeshows, media events, and private functions.
• Consistently represent Great Wolf Lodge and embody our mission and core values positively on and off-site.
• Maintain a safe, clean, and professional environment for guests and team members.

Basic Qualifications & Skills:

• High School diploma or equivalent.
• Proficiency in Microsoft Office products.
• A successful track record in the Entertainment Ambassador role, characterized by a positive attitude, reliability, comfort in guest interactions, and expertise in events and activities.
• Prior experience working with children is required.
• Strong multitasking ability, with the capacity to prioritize various tasks with minimal guidance.
• Knowledge of event planning.
• Flexibility in scheduling based on business demands, including nights, weekends, and holidays.
• Exceptional customer service and communication skills, with the ability to read and interpret safety and procedural manuals in English.
• Successful completion of a criminal background check and drug screening.
• Strong leadership and communication skills for team management.

Desired Qualifications & Traits:

• Previous experience in entertainment, hospitality, or education fields.
• Working knowledge of Microsoft Office products.
• Charismatic and enthusiastic demeanor.
• Proven ability to work collaboratively within a team.

Physical Requirements:

• Ability to lift up to 30 pounds.
• Capable of sitting and/or standing for extended periods.

Application Instructions:
To apply, click on "Apply Now" or engage with a recruiter via the chat option located at the bottom of Great Wolf Lodge’s website. Following a brief application, all qualified candidates will be promptly invited to schedule an interview or attend an upcoming hiring event.

This contractor and subcontractor shall adhere to the requirements outlined in 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, as well as against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing, or disclosing compensation. Furthermore, these regulations mandate affirmative action to recruit and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Posting Date: Sat, 25 Jan 2025 02:05:39 GMT

Apply now!